High Reach Company, the best privately owned aerial equipment rental company in Florida, is looking to hire a Dispatcher for our Tampa, Florida branch. We are looking for a qualified and ambitious individual to join our fast-paced growing company.

Dispatcher Benefits

• Competitive pay
• Inside Rental Bonus Program
• Paid Time Off
• Medical
• Dental
• Vision
• 401k with Company Match Program
• Life Insurance
• HSA with Company Contributions

Dispatcher Responsibilities and Duties:

• Ability to communicate effectively, with clear and concise verbal and written communication skills.
• Dispatcher must show proficient computer skills, Microsoft Word, Excel and Outlook experience.
• Experience with DOT standards
• Inside Sales will need to create and quote rental agreements
• Dispatcher is responsible for supporting telephone orders from customers and Outside Sales personnel by obtaining accurate information and requirements including when, where and type of equipment needed at jobsites, select equipment availability from inventory and enter in the computer to finalize details of deliveries
• Inside Sales experience or customer service skills with knowledge of construction / aerial rental equipment industry preferred
• Requires steady work hours and potential overtime
• Dispatcher must be able to multitask have strong communication, organization and telephone skills. Must be able to handle and resolve customer complaints in a professional manner and provides customer satisfaction
• Dispatcher handles pickups and deliveries of equipment; routing Semi-Trucks and assist with GPS and other electronic monitoring devices
• Inside Sales must provide manager with updates on Key Accounts and open items
• Able to work well in an open environment and communicate / receive feedback from other Inside Sales staff including Supervisors, other branches, Service Mechanics and delivery drivers
• Fluency in English

Dispatcher Requirements and Experience:

• High School Diploma or GED required
• Class A CDL License preferred
• Current Valid Medical Certification Card w/ Class A CDL
• Dispatcher related experience may include retail industry experience in customer service, sales representative, counter or parts manager or account manager
• Should have familiarity or experience with various types of rental or industrial companies
• Dispatcher must have knowledge of the local and surrounding areas.

The above descriptions is the scope of responsibilities and does not provide the full description of the position. Additional job duties and descriptions may be assigned as demands of the company continues to grow. In addition there are physical demands as a dispatcher including able to lift 50 pounds or more, working in environment of indoor and outdoor to communicate with drivers and mechanics, bending, reaching, crouching may be some of the daily necessities to get the job done. To apply with applicable laws, some reasonable accommodations may be made.

High Reach Company is an Equal Opportunity Employer and a Drug Free Workplace.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Dispatching: 3 years (Preferred)
• Scheduling: 3 years (Preferred)

License/Certification:

• CDL Class A License (Preferred)

Ability to Commute:

• Tampa, FL 33610 (Required)

Work Location: In person