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The concierge team is responsible for ensuring that all guest activities, spa services, and dining times are booked and that all guests’ requested expectations are met.
Must have flexibility to work weekends and holidays.
Must comply with all company policies and procedures.
To perform the essential functions of this position regular and consistent attendance is required.
Must work well with other Team Members and Managers and interact with our guests.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent
2-3 years of Hospitality or Customer Service experience
COMPUTER SKILLS
Basic understanding of MS Office Programs
Experience with OPERA is preferred
Must be capable of learning new computer software programs quickly
LANGUAGE SKILLS
Must have excellent written & verbal communication skills
Must be able to communicate effectively with guests, team members, and managers
MATHEMATICAL SKILLS
Understanding of basic math and general accounting
REASONING ABILITY
Must be able to remain calm under pressure
Must be able to simultaneously manage diverse tasks
Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
PHYSICAL DEMANDS
Must be able to sit or be on feet for long periods of time
Must be able to safely operate a company vehicle or golf cart
Must be able to work outdoors in all weather conditions
WORK ENVIRONMENT
General office / front desk guest reception area
1,400 acres of High Hampton property
Disclaimer: This job description reflects the assignment of the essential functions of the current position, but does not prescribe or restrict the tasks that may be assigned. The critical features are specified but are subject to change at any time for various reasons, including management discretion.
High Hampton, listed on the National Register of Historic Places, has inspired residents and guests to connect with nature and each other for 96 years. Amenities at this 3,600-foot elevation, 1,400-acre property include a myriad of seasonal events, a scenic mountain golf course redesigned by Tom Fazio, five tennis courts, 15-miles of hiking trails, a 35-acre private lake for swimming, boating, fishing, and other water-related activities and top-notch high country cuisine.
For immediate application and interview, please stop by our Operations Center located at 82 White Owl Lane, Cashiers, NC 28717 between the hours of 9 am and 4 pm, Monday- Friday. Please bring your resume or your employment history.
High Hampton is an Equal Opportunity Employer.
Full Time
Scientific Services
$30k-38k (estimate)
07/09/2023
08/01/2024
highhampton.com
TORONTO, ONTARIO
25 - 50
2010
MERVYN PINTO
<$5M
Scientific Services
The job skills required for Concierge include Customer Service, Communicates Effectively, Verbal Communication, Planning, Flexibility, Front Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
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Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
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A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
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A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
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A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
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Step 3: View the best colleges and universities for Concierge.