Job Role – Field Service Operations Technician:
The Field Service Operations Technician will be responsible for performing maintenance, repairs, and installations on various IT equipment and systems in the field.
This role requires strong technical skills, the ability to troubleshoot and diagnose OS & Hardware issues, and excellent communication skills to interact with clients and internal teams effectively.
Responsibilities:
Conduct on-site maintenance, repairs, and installations of IT equipment and systems according to company standards and procedures.
Troubleshoot technical issues and perform diagnostic tests to identify problems and implement solutions efficiently.
Coordinate with clients to schedule service appointments, communicate project timelines, and ensure customer satisfaction.
Collaborate with internal teams, including engineering and customer support, to resolve complex technical issues and improve service processes.
Adhere to safety protocols and regulations while working in the field, ensuring the protection of personnel and property at all times.

Job Types: Contract, Temporary

Pay: $23.00 per hour

Expected hours: 40 per week

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

Application Question(s):

• Do you have a recent BGV (back ground check) and Drug Test ?
• Are you willing to under take a BGV/DT testing

Education:

• Associate (Required)

Experience:

• Active Directory: 2 years (Required)
• iOS: 1 year (Required)
• Customer support: 2 years (Required)
• Windows: 2 years (Required)
• Technical support: 2 years (Required)
• Desktop support: 2 years (Required)
• ServiceNow: 2 years (Required)

License/Certification:

• CompTIA A (Required)

Ability to Relocate:

• Odessa, TX 79761: Relocate before starting work (Required)

Work Location: In person