A Day in the Life:

The Accounts Receivable Specialist manages all aspects of an assigned portfolio of accounts from time of billing until the receivable is cleared, including obtaining firm payment information while maintaining a strong relationship with the customer. You will work closely with the Hertz Sales team in addressing sensitive issues with the account, such as possible suspension due to non-payment, and follow processes to manage current and delinquent accounts while retaining customer loyalty. This role requires a combination of skills including the ability to discern accounts with cash flow issues in order to minimize revenue exposure and effectively communicating with assigned accounts.

What You’ll Do:

• Conduct account research and analysis to ensure timely payment resolution.
• Develop a systematic approach for account reviews and collection calls.
• Meet or exceed individual cash targets and call volumes as assigned on a monthly and quarterly basis.
• Maintain an accurate aging report.
• Identify and execute necessary accounts receivable clearing adjustments.
• Interact with both internal and external customers to resolve outstanding issues
• Utilize root-cause analysis skills to uncover and resolve processes that prevent payments from being received within terms.
• Maintain accurate and complete documentation of all collection activity.
• Provide weekly updates to leaders on past due accounts and aging trends.
• Participate and provide feedback in monthly status updates with respective Hertz Sales Representatives on customer payment performance.
• Escalate accounts where financial instability is apparent.
• Coordinate with other Hertz departments when billing errors are discovered to create solutions to resolve future mistakes.
• Investigate and resolve customer inquiries within 24 hours to maintain strong customer service relationships.
• Other duties as assigned 

This position is based in Oklahoma City. The starting rate for this position is $16.83.

What We’re Looking For:

• A minimum of 3 Years relevant experience preferred.
• High School Diploma or equivalent some college preferred.
• Intermediate working knowledge with Microsoft Word and Excel (pivot tables, macros, v: lookups).
• Basic working knowledge of Microsoft Access.
• Strong negotiation skills.
• Excellent verbal and written communication skills.
• Excellent customer service and telephone skills/experience.
• Excellent organizational skills and ability to handle multiple tasks.
• Must be able to work well with others.
• Attention to detail and accuracy.
• Must have a strong sense of urgency and be self-motivated for success.
• Must be an independent worker and able to perform at a high level with minimal supervision

What You’ll Get:

• 40% off any standard Hertz Rental
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more