16 Office Coordinator Jobs in Charleston, SC
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Heritage Pools is Hiring an Office Coordinator Near Charleston, SC
Purpose
Manage all maintenance technicians by developing, executing, and tracking maintenance routes and maintenance reports to ensure quality work for our customers.
Duties
- Daily Morning Routine:Check that all assigned pools have been completed by checking them off the Maintenance Routecomparing to completed reports in the current in Salesforce to ensure that no pools were missed.
Dispatch technicians on routes:Address any issues they have while they load their trucks.
Make sure they are filling out order forms properly and completely for warehouse.
Visually check trucks to assure blowers and power vacs were stored inside the truck overnight and beds are clen from chemical damage.
Review notes made by tech from the previous day, discuss issues and let them know about any corrections they need to make.
Collect gas receipts from previous day.
Be present out in the warehouse and available to help techs that need assistance.
Confirm that all tasks from the previous day were completed, close them out if needed or reassigned.
Confirm that all techs that are going straight out are moving using Azuga.
Check emails and voicemail.
Check Salesforce task list.
- Track techs using Azuga to see that route was followed in order and that they are not taking unnecessary routes and compare times to Salesforce reports.
- Communicate with technicians throughout the day assisting them with issues.
- Answer questions about reports such as chemical readings or pictures from the Maintenance Administrative Assistant.
- Answer questions regarding additional charge items, extra time, etc.
- Create estimates for simple repairs/equipment replacements, send to customers for approval, order parts when approved
- Answer questions from the Maintenance Administrative Assistant r regarding additional charge items, extra time, etc
- Follow up on estimates daily
- Follow up on accounts receivable daily in Salesforce
- Take calls from customers with issues/complaints, understand problems completely, create tasks with details and necessary actions, add complaint to Maintenance Workbook
- Speak with potential customers, explain services, schedule estimates and send letter and packages. Confirm that property is accessible, obtaining gate codes or special passes
- Use Google map to locate pools to determine service days or estimates
- Create tasks in Salesforce for Service Coordinator as technicians call in with issues or repairs that are needed
- Add content to Monday morning meetings list throughout the week (completed by Friday). Topics should include any issues to discuss with techs, helpful notes and any information the maintenance techs need
- Schedule all new construction free maintenance visits and send new construction customers the maintenance information, follow up once free maintenance is completed
- Maintain NC Service/Maintenance (Boards)spreadsheet to track 28 day process pools and free maintenance
- Call and email customers with pricing the morning after estimate visit
- Complete and send agreements and recurring form using Salesforce to new maintenance customers following Adding a New Maintenance Customer – SOP
- Track on Maintenance Workbookall pools added and removed from the route
- Write SOPs for maintenance and give to Human Resources Coordinator to publish
- Call all customers with closed/covered pools in Spring to recommend reopening and added back to maintenance
- Update Maintenance Workbookas needed and follow up with customers to make sure issues have been resolved
- Manage, update and inspect tech cameras, GPS units, salt testers, and power vacs using Vehicle/Equipmentspreadsheet
- Hand off the orange training folder to the trainer.Audit the folder on the 5 day process
Audit the folder on day 11
- Process new hire intake for all maintenance techs:Assign trainer, supply copy of Maintenance Training – Checklistto the trainer, monitor progress of the form during 2 weeks of trainees training
When training is complete and tech is ready to be on their own, sign out all equipment and assign truck
Requirements and Qualifications
- High school diploma or GED certificate.
- Valid driver’s license and reliable transportation.
- Must be able to pass a criminal background check
- Must be able to pass a drug test.
- Physical Requirement: heavy lifting, bending and standing for long periods.
- LSI/Orenda Training
- Pentair University
- NPC – Startup
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Job Summary
Full Time
Specialty Trade in Construction
$43k-54k (estimate)
10/11/2023
05/14/2024
heritagepools.net
Keller, TX
<25
Specialty Trade in Construction
Related Companies
The job skills required for Office Coordinator include Scheduling, Microsoft Office, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be an Office Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Office Coordinator positions, which can be used as a reference in future career path planning. As an Office Coordinator, it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Coordinator. You can explore the career advancement for an Office Coordinator below and select your interested title to get hiring information.
If you are interested in becoming an Office Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Office Coordinator job description and responsibilities
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Performing daily administrative activities of office operations such as managing filing systems and Updating paperwork.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Office Coordinator jobs
When office coordinators accept roles with new employers, they usually receive more training.
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Extremely possess the good listening ability.
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Always Be Available as a Mentor.
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A good office coordinator should be able to delegate work based on the strengths of each team member.
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Step 3: View the best colleges and universities for Office Coordinator.
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