Description

Responsibilities

• Preparing contracts
• Preparing and presenting effective proposal
• Managing client database
• Rev Maxing Business
• Monitoring client correspondence
• Maintaining well organized documentation
• Routine correspondence with clients on the phone, e-mail, and outgoing mail
• Travels to the properties on a routine basis
• Ability to communicate and compute statistical data to company DOSMs,
• General Manager, Corporate leadership.
• On occasion will attend National tradeshows, sales missions and other
• relevant activities associated with specific market segments.
• Conducts and schedules site tours for visiting meeting planners.
• Conducts sales calls on regular basis
• Maintains sales goals
• Maintains market segment as assigned by the VP of Sales & Marketing.
• Contributes to a positive workplace environment by demonstrating superior customer service skills in dealing with internal and external customers, speaking positively when referring to the Heritage Hotels & Resorts, and acting and speaking in a courteous and professional manner at all times.

#LD2022 #MSL

Requirements

• 4 Years of hospitality with specific knowledge in catering and/or conference services
• Excellent computer skills including, but not limited to use of Microsoft Word, Excel and
• SalesForce/Amadeus Salesforce
• Knowledge of sales skills, revenue management and training
• Ability to create and execute personal and team action plans
• Excellent and professional verbal and written communication skills
• Knowledge of food and beverage trends
• Knowledge and understanding of hotel and banquet operations
• Ability to work various hours based on group and conference needs
• Desire to serve guests and provide an outstanding product with exceptional service
• Possesses superior customer service and employee-relation skills
• Possesses excellent teamwork and communication skills, as both are necessary to
• maintain a well-orchestrated operation that resonates with guests