Our Company & Our Property:
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, and residences. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative spas, and gracious yet unobtrusive service. With 21 one-of-a-kind hotels and resorts, with 7 in the announced pipeline, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Linked In, Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.

Our mission is to be the best-loved manager of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveller. Passionately local, experience-led, romantic and stylish, these hotels hum with a vibrancy that is both refined and relevant.

Settled more than 150 years ago by Bishop Jean Baptiste Lamy, this iconic Santa Fe landmark is steeped in history and has undergone a sensitive restoration to preserve its distinctive Southwestern heritage for the next generation. Guests can explore our vibrant culture of discovery and expression through nature-driven adventures, visual arts, ancient healing arts, culinary arts, and the art of gathering.

Role Summary:
Join our team as the Group Sales Manager and become one of the authors of our story. As part of the Bishop's Lodge family, you will be responsible for, serving the needs of the business, our guests, and our colleagues by identifying and sourcing group business in a specific geographic area in accordance with the collection’s strategic plan to maximize room revenue during peak and nonpeak periods. *This position could be remote*
Key Responsibilities:
Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:

• Oversee account and booking goals in the assigned region.

• Organize and schedule direct sales efforts via phone, email, and in person.

• Evaluate and initiate opportunities for developing new sources of business.

• Plan and execute a 12-month strategic business plan.

• Execute VIP Sales Sites inspections on the property

• Support and participate in daily business reviews, weekly GRC calls and monthly conference calls with the Area Director of Sales and property-specific calls as needed.

• Accurately maintain and build a database of clients. Responsible for overall accuracy of regional databases.

• Keep department heads informed of problems in order to ensure prompt correction and ensure guest satisfaction.

• Be available to work on property and travel to make sales calls as needed.

• Log all daily activities into Delphi.

• Provide feedback and goals and objectives in preparation of annual sales plans and budgets.

• Develop regional planning and strategies to increase brand exposure and sales.

• Evaluate promotional events, trade shows, community, and industry events to make sure attendance produces the proper return on investment.

• Maintain customer, trade, industry, and staff relations.

• Maintain ethical and professional standards of sales service.

• Maintain professional appearance and demeanor and to conduct personal behavior in a mature and professional business manner while representing the company.

• Travel and work flexible days and hours.

• Perform other duties as directed, developed, or assigned.

• Two or Four-year college degree or equivalent education/experience.

• Minimum 3 years of hotel experience in a luxury hotel sales environment. :

• Prior experience selling Auberge Resorts brand or top luxury competitor

• Prior experience working with professional organizations that support group business (SITE, MPI, FICP, IMEX)

• Prior experience working with local businesses, networking organizations

• Ability to negotiate, convince, sell and influence group business decision-makers and influencers.

• Ability to research and identify top prospects for the growth of an existing account and develop new accounts.

• Ability to be self-motivated and achieve goals with minimal direct supervision.

• Excellent written skills sufficient to produce sales and marketing communication.

• Strong computer skills (Gmail, Excel, Google Docs/Sheets, PowerPoint, LinkedIn, Salesforce).

• Excellent spoken and presentation skills (in-person and virtual).

What Else?:

At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives.

If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Bishop's Lodge is an Equal Opportunity Employer, M/F/D/V. Bishop's Lodge provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bishop's Lodge complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.