JOB OVERVIEW :

This position is responsible for our dynamic sales team. The successful candidate will be responsible for driving new customer acquisition and development, specifically in the Local and Regional DSO area, as well as fostering existing customer growth within that category.

They will actively participate in tradeshows and customer events, develop educational methods to promote practice growth, and provide training and coordination for the outside sales team to support customer growth initiatives.

This position reports directly to the Regional Sales Manager.

KEY RESPONSIBILITIES :

New Customer Acquisition and Development :

• Identify and target prospective LDSO / RDSO orthodontic and GP practices that practice orthodontics, to expand our customer base.
• Develop and implement effective sales strategies to secure new accounts and achieve sales targets.
• Work with the HSO sales team on strategies to identify and win both core and aligner business in the Mid-Market business segment (LDSO / RDSO).
• Oversee policy and procedure adherence to strategies associated with Local and Regional DSOs.
• Ensure account management processes related to account set up, pricing, contracts and formularies.
• Conduct market research to identify trends, opportunities, and competitive landscape.
• Build and maintain relationships with key decision-makers and influencers in target practices.
• Present and demonstrate Henry Schein Orthodontics' products and services to potential customers.
• Reports weekly on key activities to their management and partakes in scheduled calls.
• Participates in special projects and performs other duties as required.

Existing Customer Growth :

• Collaborate with existing customers to identify opportunities for growth and increased product utilization.
• Develop and implement account management plans to drive customer loyalty and revenue growth.
• Provide regular product education and training to customers to maximize their usage and satisfaction.
• Address customer inquiries, concerns, and issues in a timely and professional manner.
• Monitor customer satisfaction and proactively take actions to ensure customer retention.
• Conduct quarterly business reviews with all LDSO / RDSO customers.

Tradeshows and Customer Events :

• Represent Henry Schein Orthodontics at industry tradeshows, conferences, and customer events.
• Engage with attendees, promote products and services, and generate leads.
• Deliver compelling presentations and demonstrations showcasing our solutions.
• Conduct follow-up activities to nurture leads and convert them into customers.

Educational Methods and Practice Growth :

• Develop educational materials, presentations, and workshops to help orthodontic practices grow their businesses.
• Collaborate with internal teams to create and update marketing collateral and sales tools.
• Stay updated on industry trends, advancements, and best practices to provide valuable insights to customers.
• Conduct training sessions for customers and the sales team on new products, techniques, and practice management strategies.

Training and Coordination of Outside Sales Team :

• Provide training and guidance to the outside sales team to support customer growth initiatives.
• Coordinate sales activities and ensure alignment with regional and company-wide sales objectives.
• Collaborate with the Regional Sales Manager to develop sales strategies, goals, and action plans.
• Share best practices, market intelligence, and customer feedback with the sales team.

SPECIFIC KNOWLEDGE & SKILLS :

• Dental industry or ortho / aligner product knowledge preferred
• Ability to lead and develop virtual teams
• Ability to create and lead c-suite level presentations (in person and virtual)
• Outstanding in multiple technical and business skills with focus on communication / follow up
• Outstanding in business computer applications such as Excel, PowerPoint, Word, etc.

GENERAL SKILLS & COMPETENCIES :

• Excellent understanding of industry practices
• Strong proficiency with tools, systems, and procedures
• Strong planning / organizational skills and techniques
• Strong decision making, analysis and problem solving skills with ability to multi-task
• Excellent verbal and written communication skills
• Strong presentation and public speaking skills
• Strong interpersonal skills
• Strong conflict resolution skills and ability to deliver difficult messages
• Ability to build partnerships at all levels within the company, ability to build partnerships externally
• Good negotiating skills
• Resolve complex issues in effective ways
• Project management, consultative skills and ability to manage a budget

MINIMUM WORK EXPERIENCE :

Typically 6 to 8 or more years of increasing responsibility in terms of any applicable professional experience.

PREFERRED EDUCATION :

Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus. May hold one or more industry certifications.

TRAVEL / PHYSICAL DEMANDS :

Travel typically 70%. Office environment. No special physical demands required.

Vaccine Requirement

Candidates for this requisition are required to be fully vaccinated against COVID-19 (i.e., 2 weeks after completing their initial COVID-19 vaccination series) pursuant to state / local law.

These standards and / or requirements may vary from those established by the Company. In some jurisdictions there may be an exception for those seeking a medical or religious accommodation.

If you require an accommodation, please inform the recruiter or hiring manager.

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.