Banquet Manager

• Dearborn, MI
• Full-Time
• Food Services
• Banquet Manager

The Henry Ford is a nonprofit organization, an internationally recognized cultural destination, and a one-of-a-kind workplace.

Our team is inspired daily by one another as well as the authentic stories of innovation that we share across our four venues.

We want you to be part of this legacy and take it forward.

The Banquet Manager is responsible for the execution of catered events which includes coordinating with the Sales and Culinary teams to ensure all guest expectations are meet and exceeded.

Also responsible for the monitoring and supervision of Banquet staff for private and special events.

Essential Responsibilities

• Oversees Banquet Captains, Stewards, Bartenders and Servers during events
• Create Banquet packets for staff highlighting event timeline, equipment needs, job responsibilities and any special requests or dietary restrictions
• Coordinates with the Culinary team on the timing and production of all events
• Communicates with Sales Team to determine proper floor plans, meeting notes and any special requests or needs prior to each function
• Provide continuous communication with client for the duration of the event and check with the client at the end of the event to ensure all expectations were meet and exceeded
• Works with Senior Banquet Manager to order special beverage requests or equipment rentals needed for the execution of the event
• Oversees proper presentation, preparation and service needs in conjunction with Culinary and Sales Teams to ensure the highest standards are met
• Gracefully handle any guest issues that arise during an event and follow proper protocol for any alcohol related incidents
• Assists with labor and wage costs controls
• Assists in monitoring all inventories, stock supply orders and service equipment needs
• Contribute to the development of continuous staff education
• Conducts performance reviews for part-time staff
• Assist with the yearly review and revisions of Banquet Department policy and procedural manuals for part-time staff
• Performs other projects as assigned

Your Qualifications

• Four or more years of banquet / catering experience required
• High school diploma or GED, Bachelors degree preferred

Additional Requirements & Important Information

• Flexibility with scheduling and open availability on weekends
• Strong verbal and written communication skills
• Teamwork oriented
• Maintains a good energy level
• Detailed oriented and organized
• Professional
• Ability to work under pressure
• Good time management skills
• It is the policy of The Henry Ford to prohibit discrimination in any employment, donor or volunteering opportunity (including but not limited to recruitment, hire, employment, program participation, promotion, salary, benefits, termination and all other terms and conditions of employment or service as a volunteer) based on race, color, sex, sexual orientation, gender, gender identity / expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical / mental disability.

Marital / domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law.

This Policy applies to all of our employees, donors and volunteers to ensure that they are treated without discrimination.*