36 Field Service Technician Jobs in Bismarck, ND
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Hemmersbach GmbH & Co. KG is Hiring a Field Service Technician Near Bismarck, ND
As Hemmersbach information technology engineer, your tasks include: Running diagnostics, troubleshooting errors and replacing hardware. Installation, support and decommissioning of laptops, Desktops.
- USA - Bismarck, ND
- Professionals
- Full-time
— Your Benefits —
Your skills
- (printers, desktop, Laptops and enterprise-level projects)
- Willingness to drive between different client's sites
- Experience in technical support or a similar role, with experience in troubleshooting hardware, software, and networking
- Ability to lift and carry equipment up to 50 lbs.
Your Tasks
Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with desktop, laptops and printers. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations.
Responsibilities:
Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided. This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client’s needs and the project’s scope.
Performing equipment installations, upgrades, and repairs for clients' printers, PCs and other IT equipment.
Providing technical support, including installation, configuration, and troubleshooting of hardware, software, and network issues. Ensuring client satisfaction by delivering exceptional customer service.
Collaborating with other members of the team, including dispatch, project managers, engineers, and other technicians, to ensure seamless delivery of support services.
Managing and maintaining inventory of spare parts and equipment, providing accurate and timely updates to clients and management regarding the status of technical issues, while adhering to safety and quality procedures at all times.
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Job Summary
Full Time
IT Outsourcing & Consulting
$53k-70k (estimate)
03/16/2024
04/18/2024
NURNBERG, BAYERN
500 - 1,000
2012
RALPH KOCZWARA
$200M - $500M
IT Outsourcing & Consulting
Related Companies
The job skills required for Field Service Technician include Installation, Customer Service, Troubleshooting, Technical Support, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.
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