Program: Hillside | 163-03 89th Avenue, Queens, NY 11432
What You'll Do
As Executive Director for one of our homeless shelters, you'll oversee a direct staff of five or six and be responsible for social services, facilities maintenance, security, and business management. You'll be responsible for the overall development and management of all program operations, including direct oversight of existing programs, ongoing assessment of program needs, and identification of potential funding streams to enhance program services. Additionally, you'll serve as a liaison with other service providers and community leaders to ensure the integration of the facility as a community-based agency.
Your responsibilities will include:

• Ensuring that housing placement targets are met, revising program activities as necessary.
• Ensuring facility compliance with all relevant local, state, and federal requirements as well as HELP operating policies and procedures.
• Recruiting, orienting, managing, and evaluating all program staff and providing appropriate training and supervision to ensure that all clients remain healthy and safe and are provided with quality services at all times.
• Developing and nurturing an environment that fosters staff satisfaction and retention.
• Ensuring complete and timely documentation of all case files using an electronic case management system.
• Ensuring that the facility is maintained in a safe, clean, and sanitary manner at all times.
• Preparing the facility budget on a timely basis and ensuring that all purchases of goods and services are within the established budget and are processed on time and in accordance with HELP policies.
• Engaging in community outreach to secure service linkages, in-kind donations, and other community resources for residents.

You’re a great fit for this role if you have:

• Master's degree in social work or related field preferred with Bachelor's degree required.
• Minimum of 5 years management experience, including proven supervisory, staff development, program management, and budgetary skills.
• Experience working in homeless shelters required.
• Availability for “on call” emergencies outside of regular business hours.
• Computer literacy, particularly with Microsoft Office applications. Experience with CARES strongly preferred.
• Bilingual (English/Spanish) is a plus.

We Have GREAT BENEFITS!

• Health insurance through Cigna, including dental and visionwith an optionthat covers entire family with minimal employee contribution.
• Generous Paid Time Off!
• 401k with Company contribution even if employee doesn'tcontribute.
• And More!

Who We Are
At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest nonprofit homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facinghomelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
EOE. A Drug-Free Workplace.