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ABOUT US
Working at Hello Innovation is more than just a job. Its an invitation to reinvent the world as we know it, to go against the grain of whats possible and to rewrite the rules along the way. Every day we get up and challenge ourselves to solve problems that matter, the problems that impact billions and bring radical change and improvement to humankind.
This may sound like a crazy, lofty goal, but we came from nothing (no investors or debt) and for nearly two decades our products have touched hundreds of millions of people. Weve proved that industries change, problems are solved and lives are improved when design, technology, and the unexpected collide. And were just getting started.
A career at HI isnt for everyone. Were an eclectic team of dreamers, creators and doers who are on a mission to bring meaningful innovation to the world. If youre looking to be inspired, challenged and leave work every day knowing you did the best work of your life, youve come to the right place.
ABOUT THE JOB
Technical support is different at Hello Innovation.
We don't believe in red tape or limits; well arm you with the resources you'll need to exceed customers expectations and deliver a truly remarkable experience.
As a Tech Support Hero, youll help new clients get started and current ones get the personal support they need. Whether youre training clients, helping bring an idea to life, or troubleshooting a technical issue, youll make an impact on someones life with our meaningful products.
The best part? You actually have the opportunity to build relationships with customers, shape our products, grow in your position, and act as a liaison between our departments ? ultimately creating the best possible experience for our customers.
ABOUT YOU
YOUR RESPONSIBILITIES
COMPENSATION & PERKS
Diversity isnt just a checkbox. At Hello Innovation, our eclectic team from all walks of life is our secret sauce to meaningful innovation. Needless to say, we are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Full Time
$82k-103k (estimate)
05/05/2024
05/18/2024
helloinnovation.com
DETROIT, MI
25 - 50
2001
HARRY JOACHIM IV
$5M - $10M
IT Outsourcing & Consulting
We create innovative products for the moments that define life. At HI, its all about kicking conventional wisdom to the curb, questioning everything, and making a real impact. Ranging from social platforms to ecommerce and event planning, our portfolio of companies are fueled by the same goal: to solve real challenges in the key moments that matter. Were hiring! We want thinkers. If you live to change the world and are ready to work in a startup-like environment that never limits your creativity, we want to hear from you. Check out our open positions at www.helloinnovation.com
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
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Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
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Trains customers on how to use hardware and software.
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Be an Oracle Certified Associate.
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Step 3: View the best colleges and universities for Technical Support Specialist.