169 Customer Service Rep Jobs in Portland, OR
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Heiberg Garbage & Recycling, LLC is Hiring a Customer Service Rep Near Portland, OR
About us:
Heiberg Garbage & Recycling is looking for a full time, in-person customer service representative to add to our residential team. We are a family owned and operated company that has been in business since 1947. Our commercial routes run in almost all areas of Portland, while our residential routes are in designated Portland neighborhoods. We value honesty, dependability, and teamwork. Currently, we have multiple generations of our family working in the business, both in the office and on the trucks.
Duties & Responsibilities:
Our CSR's wear many hats, but the most important one for this job is the ability to multitask while answering phone calls and using our unique routing computer software to help the customer on the phone. This includes but is not limited to:
- Starting new accounts
- Stopping current accounts
- Changing service levels
- Handling missed services/pickups whether driver or customer error
- Billing disputes
- Daily data entry
- Payments
- Driver logbooks
- Disposal tickets
*Attention detail is a must.
*Hours are 7:45AM to 4:15pm Monday through Friday.
Minimum Job Requirements:
- Excellent telephone and in-person communication skills with customers and all coworkers
- Computer proficiency including Word, Excel, and Google Maps
- Knowledge of the different areas/neighborhoods of Portland
- Typing skills of no less than 25 words per minute
- 10 Key skills
- Be able to work in a sometimes fast paced & loud environment in an open office layout
- Understanding and follow company rules and policies
- Must like dogs as our family dogs come to the office everyday
Pay & Benefits:
- Starting pay at $22.95/hour with room for advancement if successfully cross trained to other departments
- Medical, dental, vision insurance (Medical is 100% paid by company for employee)
- Paid Holidays
Job Type: Full-time
Pay: From $22.95 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
People with a criminal record are encouraged to apply
Work Location: In person
Job Summary
Full Time
$35k-45k (estimate)
09/01/2023
04/24/2024
The job skills required for Customer Service Rep include Customer Service, Customer Support, Data Entry, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
12/07/2021: Saint Paul, MN
Customer service reps may use a variety of tools as part of their role.
12/10/2021: Juneau, AK
At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
02/05/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
02/24/2022: Springfield, MO
Don’t worry about acquiring expensive gear; focus on the learning first.
02/10/2022: Helena, MT
Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
01/26/2022: Santa Fe, NM
A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
12/13/2021: Duluth, MN
A strong Customer Service Background and entry level Accounting skills.
01/31/2022: Fort Myers, FL
Step 3: View the best colleges and universities for Customer Service Rep.
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