About Us

HEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper-upscale, luxury, and premium select-serve hotels in urban, super-suburban, and destination locations. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Assist guests with their food and beverage needs while on property.

THis position pays $20 per hour

Responsibilities

• Meet and greet guests as they arrive.
• Prepare food, set up breakfast buffet and replenish food as needed.
• Break down and remove food items from buffet.
• Clean and sanitize work areas, utensils, equipment, service stations, tables, buffet area and the bar in the evenings.
• Transport dirty tableware to dishwashing area and properly clean items.
• Maintain supplies of dishes, napkins and other items to service the F&B area.
• Prep any food items for daily events
• Prepare coffee orders as requested accurately and efficiently and in accordance with Hyatt Place Brand Standards.
• PM F&B Attendant to service the bar and prepare food and beverage items as needed. Input orders through the POS system and settle guest accounts by room charges or credit card charges. 
• Comply with unit and brand procedures and standards.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Qualifications

• Education and Experience

  • Hotel experience preferred.

  Knowledge, Skills and Abilities

  • Pushing, pulling, bending, stooping, and reaching upward with or without reasonable accommodation.
  • Some exposure to cleaning chemicals.
  • Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation.
  • Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation.
  • Prolonged periods of standing and/or walking with or without reasonable accommodation.
  • Ability to establish and maintain effective working relationships with associates, customers, and patrons.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.