For us to continue providing outstanding service to our patients, we ask that you please NOT contact our office directly.

Hearing Center Silver Spring is a community-focused ENT and we are looking for an experienced, bilingual English/Spanish Front Desk Specialist to join us in Silver Spring, MD full-time.

Teamwork is an important to us and we value each team member’s contribution to the practice and community. We collaborate and help each other whenever we can, provide excellent care and services for patients, and most importantly, have fun while doing it.

So if you are an adaptable, detail oriented, compassionate team player and multitasker with medical office experience, then we want to speak with you about joining our work family!

You will get to:

• Greet patients and provide excellent customer service worthy of a 5-star review.
• Manage a busy phone, answer all patient inquires, and effectively speak to clinic offerings.
• Schedule appointments, check patients in and out, perform verification of benefits, maintain EMR databases, and handle collection of payments.
• Perform a variety of administrative tasks to include data entry, checking in packages, scanning documents, managing office supply, and maintaining hearing aid inventory.
• Collaborate with the team to organize and execute all front desk responsibilities.
• Work Monday through Friday from 8:30-5:00pm

You will need:

• Education: High School diploma or GED required.
• 1 years of medical office and EMR experience required.
• Bilingual in Spanish required.
• Any experience or familiarity with hearing aids is a plus!
• Experience with Athena (EMR system) is a plus!
• Excellent interpersonal skills that allow effective working relationships with a diverse patient, colleague, and vendor population. This includes listening, sales, and problem-solving skills.
• Ability to multitask and handle a busy office with interruptions, calls, walk-ins. Must have the ability to direct the flow of the office with efficiency and grace while maintaining a positive attitude.

You will enjoy:

• Our culture! We’re a fun team that takes an immense amount of pride in our work.
• Innovative thinking and an employer that values the team like family.
• Medical insurance
• Paid vacation and sick days
• Paid holidays
• 401(k) retirement plan
• And more!

If you are interested in being a part of an established, community-focused practice that truly cares about its patients and staff, then we encourage you to Apply Today!

For us to continue providing outstanding service to our patients, we ask that you please DO NOT contact our office directly.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid sick time
• Paid time off

Healthcare setting:

• Clinic
• Outpatient

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Medical office: 1 year (Required)
• Athena EMR: 1 year (Preferred)

Language:

• Spanish (Required)

Ability to Commute:

• Silver Spring, MD 20904 (Required)

Work Location: In person