Job Summary:

The Front Office Receptionist will help the patient's experience including the treatment of patients.

Responsibilities:

· Greet patients & visitors in a prompt, courteous and helpful manner & direct to the appropriate area.

· Have a professional, courteous demeanor, be very well organized, and have a strong ability to multi-task.

· Excellent verbal and written communication skills

· Check-in/ Check-out patients in a timely manner, scheduling follow up as necessary.

· Create new files and enter pertinent information into software.

· Request all medical records and upload them into the system.

· Document all activity in the system.

· Scan/ file patient documents into the system post office visit.

· Check incoming faxes and file into the system.

· Maintaining a calendar to ensure all deadlines are met.

· Ensure all money coming in and out is accounted for daily.

Knowledge and Skills:

· Strong computer skills and knowledge of internet software, and Microsoft processing software

· Detail oriented and organized.

· Flexible and reliable

· Professional attitude, patience and kindness in all interactions

· Bilingual (English/Spanish) - Not required but encouraged.

Experience:

· Patient check-in/check-out experience preferred.

· Customer service experience preferred.

· Insurance knowledge preferred.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Primary Care

Schedule:

• Monday to Friday

Work Location: In person