Company DescriptionWhy You Should Work For Us:HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Job DescriptionPurpose of the Position:• Perform duties to assist in activities related to the medical and psychosocial aspects of utilization and coordinated careDay to Day Duties:• This person works assisting the Case Management/Service Coordination teams• They may call members, ask general questions such as confirming their address, personal info etc. and ask some general health questions• They might be verifying appointments, obtaining labs results, researching claims or assessing/monitoring the inpatient census (roster)• They keeps tabs on members and services providedQualificationsMin 2 years of healthcare experience (preferred managed care or physician’s office, but will accept many healthcare backgrounds)• Must have GED or HS Diploma (add to resume)• Must have clear speech as they will be speaking on the phone & could be dealing with the elderly population• Good customer service skills• Need good computer skills, especially Excel • Need strong data entry skills in a high-volume, fast-paced environment Additional InformationHours for this Position:8:00 AM – 5:00 PM (Monday to Friday/40 hours a week)Advantages of this Opportunity: • Competitive salary, negotiable based on relevant experience• Can start right away• Fun and positive work environment