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Intake Assistant
$57k-75k (estimate)
Full Time | Social & Legal Services 1 Week Ago
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Healthcare Alternative Systems, Inc is Hiring an Intake Assistant Near Chicago, IL

Intake Assistant
2755 W Armitage Ave
Chicago, IL 60647
Full-Time, Non-Exempt
Healthcare Alternative Systems, Inc. (H.A.S.) is a 501 (c) 3 non-profit organization providing behavioral health services to Chicago and the surrounding communities. We offer a continuum of programs addressing substance abuse, mental health, adolescent issues, family relationships, and more. Every year, H.A.S. serves over six thousand individuals.
Benefits:
  • Competitive hourly salary
  • Health insurance (PPO, HMO)
  • Paid time off
  • Dental insurance
  • Vision insurance
  • Flexible spending account (FSA) / Health savings account (HSA)
  • Life insurance
  • CEU eligible on-site trainings
  • Supervision
  • $200 Professional Development
Essential Functions:
The Intake Assistant assists the Program Manager and Clinical Counselor(s) in the daily operations of the program. This person must be able to effectively communicate in person and over the phone with participants and outside referral sources.
Intake Assistant Responsibilities:
  • Answer and screen all intake telephone calls and gather all necessary data from potential participants and referral sources.
  • Give accurate information on agency services to callers regarding available services, hours of operation and other static information.
  • Make appropriate referrals within agency departments or schedule participants for initial screening/assessment interview.
  • Make appropriate referrals to other agencies when services are not provided by HAS.
  • Respond to internal and external referrals in a timely manner via phone or e-mail.
  • Confirm participants’ attendance for scheduled intake appointments.
  • Follow-up with participants who do not show up for scheduled intake assessment appointment and for initial group sessions.
  • Meet with walk-in participants on an as needed basis to screen and schedule or refer to beneficial services.
  • Escort participants to the appropriate agency department.
  • Compose monthly status reports and/or other documents pertaining to participants or perspective participants for specified referral source(s) using information within participant’s EHR.
  • Generate weekly activity reports and Funder reports as requested.
  • Verification of insurance benefits.
  • Attend and participate in agency and staff meetings.
  • Participate in agency fundraising efforts.
  • Perform other duties as assigned.
  • Business Office Backup for the following tasks:
    • Monthly MEDI Medicaid Check for RIN numbers
    • Verification of Policy Numbers entered for MCO Payers – to be transition to Armitage after replacement found
    • Addition of Gambling Payer to all clients – to be transition to Armitage after replacement found
    • Posting of Medicaid Payments – to be transition to Armitage after replacement found
    • Payment approval – to be transition to Armitage after replacement found
Intake Assistant Qualifications:
  • Must have excellent organizational skills.
  • Knowledge of MS Office applications.
  • Must have above average written and oral communication skills.
  • Must have excellent typing and editing skills.
  • Must be able to respond to crisis situations effectively.
  • Must be able to provide support and set limits when needed.
  • Must be willing to work flexible hours, including 2 evenings per week.
  • Bilingual/Bicultural preferred (English/Spanish).
  • H.A.S. requires all staff to work onsite.
Education and Experience Requirements:
  • Associate degree from a regionally accredited educational institution which has U.S. Department of Education approval, or, 2 years’ experience in an office environment is preferred.
EOE

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$57k-75k (estimate)

POST DATE

05/11/2024

EXPIRATION DATE

07/09/2024

WEBSITE

hascares.org

HEADQUARTERS

CHICAGO, IL

SIZE

100 - 200

FOUNDED

1974

CEO

CARLOS FREYTAS

REVENUE

$5M - $10M

INDUSTRY

Social & Legal Services

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About Healthcare Alternative Systems, Inc

In 1974, Healthcare Alternative Systems (H.A.S.) began as a response to the health disparities among Chicago's Hispanic community. After more than 40 years of service, H.A.S. has firmly established itself as a leading provider of mental health and substance use treatment services for under-served communities throughout Cook and DuPage counties. We remain proudly committed to providing a continuum of multicultural and bilingual (English/Spanish) social services that empower individuals, families, and communities. Each year H.A.S. provides approximately 4,000 individuals the supports needed to l...ive a self-directed, dignified life. Our programs include: outpatient and intensive outpatient substance use treatment, medication assisted treatment, residential and transitional housing support, and domestic violence support and prevention services. Additionally, we are one of the only providers in the state to offer Spanish-language services to women experiencing postpartum depression. ----- En 1974, Healthcare Alternative Systems (H.A.S.) comenz como una respuesta directa a las desigualdades de salud entre la comunidad hispana de Chicago. Despus de ms de 40 aos de servicio, H.A.S. se ha establecido firmemente como un lder en proveer servicios de salud mental y conductual para comunidades marginadas en los condados de Cook y DuPage. Nosotros nos comprometemos en brindarle una variedad de servicios multiculturales y bilinges (ingls/espaol) de la salud conductual y servicios sociales que empoderan a las personas, las familias y las comunidades. Nuestros programas incluyen: tratamiento ambulatorio y uso intensivo de sustancias para pacientes ambulatorios, tratamiento asistido por medicamentos, apoyo residencial y de vivienda de transicin, y servicios de apoyo a la violencia domstica. Adems, somos uno de los nicos proveedores en el estado que ofrece servicios en espaol a mujeres que experimentan o corren el riesgo de sufrir depresin posparto. More
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