Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.

Job Summary

This position is responsible for providing business systems analysis at a senior level. Core work includes gathering and documenting business requirements, translating customer needs, and developing functional requirements and solutions in support of business strategies. This position also identifies the methodology of systems analysis. This role performs as a Scrum Master and is essential toward maturing Health Share of Oregon's business analysis model. This position spends substantial time partnering with business leaders and proposing and implementing IS priorities.

Essential Responsibilities

Analysis

• Lead Agile ceremonies for development teams, including daily scrum and sprint planning.
• Independently develop and train others to develop functional systems requirements for new and existing processes, create new requirements templates.
• Independently perform QA on processes and reports that have been built by developers; improve QA process and documentation.
• Oversee and organize the inbound request queue; communicate status with stakeholders and prioritize requests.
• Manage request backlog, assignments, and completion; identify blocked items and assist in removing blockers.
• Facilitate collaboration with diverse groups and individuals; effectively develop, manage, and maintain relationships at all organizational levels; engage senior leaders as a thought partner on an occasional basis.
• Translate routine to complex information requests from partners involving some level of ambiguity into actionable tasks for analysts and/or developers; assist others in developing these skills.
• Gather and document business requirements, business methodologies, systems flow, data flow and functional system design.
• Perform existing system analysis and new systems design; represent business units for projects and implementations.
• Prioritize work for this position and more junior analysts based on multiple and sometimes competing objectives.
• Provide project status reports as required, interface with analysts and developers for data and programming needs.
• Maintain project quality monitoring and improvement processes.

Department Responsibilities

• Propose and implement process improvements.
• Meet deadlines for completion of workload.
• Maintain agreed upon work schedule.
• Demonstrate cooperation and teamwork.
• Provide cross-training on specific job responsibilities.

Organizational Responsibilities

• Perform work in alignment with the organization's mission, vision, and values.
• Support the organization's commitment to equity, diversity, and inclusion by fostering a culture of open mindedness, cultural awareness, compassion, and respect for all individuals.
• Strive to meet annual business goals in support the organization's strategic goals.
• Adhere to the organization's policies, procedures, and other relevant compliance needs.
• Perform other duties as needed.

Knowledge, Skills and Abilities Required

Knowledge:

• Advanced knowledge of Business Systems Analysis
• Strong understanding of Agile/Scrum methodology
• Working knowledge of database technologies (e.g., Microsoft SQL Server, Oracle, Teradata, or others)
• General knowledge of business intelligence tools (e.g., Tableau, PowerBI, Business Objects, Qlik, or other systems)

Core Skills and Abilities:

• Skills in researching advanced technical problems and identifying solutions
• Skills in creating and maintaining effective system documentation
• Strong communication skills, including listening, verbal, written, customer service, meeting facilitation and presentations
• Ability to maintain a strong understanding of Health Share of Oregon's mission, vision, values and related initiatives to make effective decisions
• Ability to gather, compile and analyze data independently and effectively
• Ability to clearly articulate policies, instructions, goals, and objectives
• Ability to convey appropriate level of detail effectively to all levels of the organization including non-technical staff
• Ability to author policies, document risks, and propose solutions to information technology management and senior leadership
• Ability to effectively collaborate with coworkers, staff, leaders, and executives across all departments
• Possess a high degree of initiative and motivation

Physical Skills and Abilities:

• Ability to work effectively with diverse individuals and groups
• Ability to learn, focus, understand, and evaluate information and determine appropriate actions
• Ability to accept direction and feedback, as well as tolerate and manage stress
• Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
• Ability to hear and speak clearly for at least 3-6 hours/day

• Ability to focus on and comprehend information and learn new skills and abilities
• Ability to assess a situation and seek or determine appropriate resolution
• Ability to accept direction and feedback, as well as tolerate and manage stress

Education and/or Experience

Required:

• Minimum 5 years' business systems analysis experience; experience should include most or all of the following:
  • Gathering requirements
  • Systems analysis and design
  • Researching technical problems and identifying solutions
• Creating system documentation
• Agile/Scrum methodology

Preferred:

• Experience in related technology support and/or operational positions helpful
• Experience in health care

Working Conditions

Primary Work Environment:

Indoor/Office Member Facing Patient Facing Facilities/Security

Indoor/Office Member Facing Patient Facing Facilities/Security Outdoor Exposure

#Li-Remote

Health Share is an equal opportunity employer and employs personnel without regard to age, citizenship, color, creed, physical or mental disability, economic status, education, ethnicity, family responsibilities, gender identity and expression, genetic information, health status including HIV status, height, housing status, marital status, matriculation, national origin, physical appearance, race, religion, political affiliation, pregnancy, sex, sexual orientation, union membership, veteran status or other unlawful factors, with respect to recruiting, hiring, job assignment, promotion, discipline, discharge, compensation, training and other terms, conditions and privileges of employment and contracting.

Health Share is committed to creating a diverse staff made of people who are dedicated, optimistic and committed to health equity from all segments of the greater Portland Region, and we encourage people of color, people with disabilities, LGBTQ people, women and nonbinary people, and Veterans to apply for consideration.

Visa sponsorship is not available at this time.