Our mission is to make people’s lives better by providingquality care, service, and consulting. We believe that our residents and clients deserve our very best. We recognize that satisfaction with care and consulting services does not mean the same thing to everyone; therefore, it is imperative that we listen closely to our customers.

Our core values of hospitality, stewardship, integrity, respect, and humor^®, widely recognized and embraced, continue to be the driving force behind our actions as we carry out our mission. It’s not only what we do but how we do it that makes us a national leader and trusted advisor to those we serve.

Health Dimensions Group is committed to nurturing and sustaining a culture of diversity, equity, inclusion, and belonging (DEIB)that embraces all individuals. We are strong advocates for an inclusive environment─ warmly welcoming everyone to thrive in their career. It is our belief that our differences make our team stronger, more creative, and invaluable as we work to carry out our mission.

POSITION SUMMARY: To provide regional oversight, leadership, and management of assisted living, CCRCs and independent living communities both owned and managed by Health Dimensions Group (HDG).

ESSENTIAL Duties and Responsibilities

• Provide leadership in support of the company’s core values, as well as the development of effective community leadership and collaborative relationships with the corporate office

• Maintain a corporate culture of accountability, teamwork, trust, communication, enthusiasm, and collaboration
• Visit the company’s managed communities on a routine basis
• Implement strategies to achieve goals as established in the annual operating plan
• Develop, implement, and monitor the annual operating budget and/or proforma within company fiscal guidelines
• Assure adherence to corporate financial policies/procedures to achieve positive operating margins
• Take part in the Board or investor meetings of managed communities as needed
• Provide financial analysis and a summary of performance to the Executive Vice President of Operations on a regular and trended basis
• In partnership with Operations Leadership Team (OLT), provide direction for successful operations to include, but not be limited to:
• Occupancy/revenue management
• Expense management
• Sales and marketing management
• Culinary leadership
• Safety management
• Clinical management
• Regulatory management
• People and Labor Management
• Establish systems and programs that sustain quality service outcomes and a high level of customer satisfaction
• Continuously expanding knowledge of projected trends in senior living
• Ensure appropriate planning, development, and implementation of new and existing services to meet market needs and trends
• Develop pricing structures that meet market demand and give us a competitive edge
• Ability to analyze proformas for new developments and provide operational direction based on market research and ownership/investor goals

• Serve as operations leader for assigned new development opportunities working closely with HDG onboarding/consulting team and investors
• Identify and evaluate opportunities for program growth and acquisition consistent with strategic goals

• Develop and oversee business plan implementation for new initiatives
• Maintain current knowledge of, and assure implementation of all rules, regulations, and standards governing accreditation, licensing, and service provisions
• Design and ensure implementation of senior living policies and systems to minimize corporate liability
• Participate in the performance management improvement planning
• Assure corrective action for operational, fiscal or personnel performance falling below the established quality and efficiency standards
• Develop and coordinate systems for inter-relationships and interdependence of assigned communities
• Develop and maintain professional relationships and memberships as appropriate for advancing senior living best practices

Required Knowledge, Skills, Abilities, and Experience

• Bachelor’s degree in healthcare, business or related field
• Previous multi-community senior living management experience
• 5 years of experience in leadership roles within a combination of assisted living and/or senior housing communities
• Previous experience in oversight of new development projects
• A strong understanding of operational systems and proactive approaches from a corporate perspective, as well as a solid understanding of how this translates to the local level
• Demonstrated ability to think strategically and work proactively in the creation and management of operational solutions resulting in organizational success
• Outstanding business acumen with excellent analytical skills in addition to financial, operational, and strategic marketing capabilities, including the ability to recognize and act upon opportunities for revenue enhancement and cost containment
• Ability to act as a facilitator, consensus builder and collaborator, and to work effectively across various disciplines with a broad range of constituents
• Excellent oral, written and interpersonal communications skills, with the ability to bring individuals together and function as a positive and effective mentor
• Ability to visualize and analyze problems, and find solutions that are compatible with the values of the organization
• Ability to develop innovative win-win business solutions to financial and operational challenges

• Ability to develop and maintain positive working relationships with clients, employees and contractors
• Ability to view the business from the bigger picture perspective
• Computer proficiency in Microsoft Office

• Ability to work well under pressure, manage multiple projects simultaneously and meet deadlines
• Ability to work independently, as well as with others in a deadline driven environment

• Strong leadership skills and the ability to effectively coach, motivate, and develop others
• Ability to select a course of action and consider appropriate variables and possible risks
• Ability to develop and maintain positive working relationships with corporate HDG management and employees
• Ability to maintain confidential information

• Travel up to 80%; travel includes both day and overnight travel

Benefits include:  

• 401(k) Retirement Savings
• Paid Time Off and Volunteer Time Off (VTO)
• Medical Coverage
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Dental Coverage
• Vision Coverage
• Life Insurance Plans
• Flexible Work Schedules
• Same Day Pay
• Opportunities to Work Remotely
• Maternity and Paternity Leave
• Professional Development
• Tuition Reimbursement
• Dream It, Do It Program
• Paid Disability Leave
• Long-Term Disability (LTD)
• Pet Insurance
• Pet Adoption Assistance
• Many More Supplemental Benefits