We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000 people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. ( )

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you ll thrive in, then you re in the right place.

We are looking for a highly talented and self- motivated Technical Writer to join us on our journey in advancing the technological world through innovation and creativity.

Job Title: Technical Writer

Job ID: 1405769BR

Position: FTE

Location: San Antonio, TX

Overview:

We re searching for an experienced technical writer to join our team and help take our client-focused services to new heights. The ideal candidate will have proven success in a highly technical field, such as software development, computer science, or engineering. Also important in this role are an ability to evaluate and analyze complex information and a natural desire to help people understand it.

Objectives of this role

• Develop comprehensive documentation that meets organizational standards.
• Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content.
• Write user-friendly content that meets the needs of target audience, turning insights into language for user success.
• Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications.
• Evaluate current content and develop innovative methods for improvement.

Responsibilities

• Research, outline, write, and edit content, working closely with various departments to understand project requirements.
• Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation.
• Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
• Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration.
• Develop content in alternative media forms for maximum usability, with consistent voice across all documentation.

Required skills and qualifications.

• 5 Years of experience as an effective technical writer
• Proven ability to quickly learn and understand complex subject matter.
• Experience in writing documentation and procedure manuals for various audiences.
• Superb written communication skills, with a keen eye for detail
• Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content
• Ability to handle multiple projects simultaneously.

Preferred skills and qualifications

• Bachelor s degree (or equivalent)
• Firm understanding of SDLC (systems development lifecycle)
• Previous experience in software development
• Professional certification (
• Experience in using XML tools to create documentation.

How You ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.