Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our PBX Operator opening with HCA Florida JFK North Hospital today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

HCA Florida JFK North Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a(an) PBX Operator for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

As a Communications Operator you will professionally and efficiently answer and connect all calls to requested areas. This job will require you to route calls, carry out administrative duties and transferring information efficiently, and accurately. You will assist all business, patients, and staff in a professional manner while assisting in the daily operations of the Communications Department.

• You will operate an electronic switchboard to route incoming calls and to place outgoing calls.
• You will provide directory information to internal and external inquirers.
• You will demonstrate the ability to answer and extend multiple calls efficiently.
• You will maintain a daily list of all facility staff on-call, including home phone numbers and beeper numbers readily available.

• You will be knowledgeable of departments and services available in the facility, and of emergency codes to be used over the PA system.

What qualifications you will need:

• High school or GED
• Minimum of one year experience on a PBX console or answering service.

HCA Florida JFK North Hospital is a 280-bed acute care facility. We have a 124-bed behavioral health unit. We are located in West Palm Beach, FL. HCA Florida JFK North Hospital has served the healthcare needs of Palm Beach County for 46 years. Our technology to offer patients superior outcomes, less pain and improved recovery times. Our services include a 24-hour Emergency Department, Advanced Primary Certified Stroke Center, Orthopedic Institute, Critical Care Unit and an Interventional Vascular Suite. We have Inpatient Diabetes Care, Diagnostic Imaging, Outpatient Rehabilitation, and a Center for Pain Care and surgical services. HCA Florida JFK North Hospital offers services for mental health and wellness for children, adolescents, adults and seniors. We have 600 colleagues and 900 medical staff. We are dedicated to our mission; Above all else, we are committed to the care and improvement of human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our PBX Operator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.