Job Duties

• Guide and develop learning strategies to support business objectives; strategies may include implementation of new systems, processes, communication planning and change management.
• Deliver high-quality training via multiple platforms, including in-person and virtual classrooms (occasional travel required).
• Conduct needs assessments to identify any learning gaps and communicates findings to relevant stakeholders.
• Maintain knowledge of business systems and platforms to support daily business functions.
• Provide subject-matter expertise, strategic planning, instructional design, content authoring and facilitation on new and existing business applications.
• Manage existing tools, resources, and online learning to ensure our learners continually receive the highest impact learning experiences.
• Effectively communicate initiatives to ensure quick adoption and ample support.
• Manage and enhance required and supplemental learning/training programs.
• Promote a positive and collaborative team environment.
• Stay updated on industry trends and best practices.
• Proactively identify areas of opportunity and propose possible solutions to drive productivity forward.

Skills/Requirements:

• 3 years of training/coaching experience.
• 3 years of litigation law firm experience.
• Chrome River, Aderant, iManage, Intapp program experience a plus.
• Excellent verbal and written communication skills.
• Confident in public speaking and presenting to large audiences both in-person and virtually.
• Proficient in Microsoft products, including Microsoft PowerPoint.
• Strong attention to detail.
• Self-starter and ability to work in a fast-paced environment.
• Ability to multi-task and prioritize. Effective time management skills
• This position requires regular attendance in the office and is not a remote position.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.