JOB TITLE: Director of Information Technology

DEPARTMENT: Information Technology 

Hatteras is a family-owned printing and visual communications company that works with some of the best-known brands in retail, beauty, pharmaceutical, financial services and other industries. Our success over the last 40 years is attributed to the long-standing relationships we have built with our customers, as well as our incredible employees who are committed to delivering world-class products and services on a daily basis. As a company, we continue to put a strong emphasis on employee engagement in the workplace, and we are proud to have been named one of the Top Workplaces in New Jersey for 2023. If you are looking to join a growing team that’s ready to invest in you and your career, then apply now!

SUMMARY

The Director of Information Technology will work as a key member of the team in a family-oriented printing company. This position requires the individual to work on-site in Tinton Falls, NJ. This individual will be responsible for ensuring all IT operations are streamlined and aligned with the business objectives of the organization. The Director of Information Technology will ensure infrastructure uptime meets business and customer SLAs, will plan, coordinate, direct and design IT­ related projects. The Director of Information Technology will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. The Director of Information Technology will also define and implement IT policies, procedures, and best practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide overall IT governance.
• Plan, implement and monitor changes in infrastructure configurations.
• Manage the help desk, making sure requests are resolved and closed out.
• Responsible for formulating corporate IT strategy and long-term IT planning.
• Oversee provisioning of licensing and end user services.
• Develops and manages an annual operating budget to be approved by senior management.
• Develop and manage a comprehensive data backup, retrieval, and archiving strategy.
• Preserves assets by maintaining disaster recovery infrastructure and procedures.
• Maintain and update standard operating procedures (SOP's) as required.
• Coordination of the records of network design, inventory, and status.
• Coordinates and conducts IT-related training activities for staff and clients.
• Administration of corporate server pool including Directory, E-mail, FTP and data servers.
• Assist in troubleshooting, repair and/or upgrade desktop computer hardware.
• Responsible for managing equipment movement and setup.
• Troubleshoot, repair and/or upgrade server computer hardware.
• Troubleshoot, repair and/or upgrade network infrastructure hardware.
• Negotiating and monitoring service agreements with vendors.
• Work with outside vendors for major repairs.
• Manage IT related database and software development projects.
• Stay abreast of current technology and industry trends.
• Conducts research and development by keeping current with the latest technologies and key outcomes.
• Review and advise on contracts relating to data protection.
• Maintain SOC2 Type II certification.
• Implements and monitors adherence to corporate policies, procedures, and standards.
• Develop and maintain Security Policies.
• Present ideas to keep Hatteras ahead of the curve technologically.

REQUIRED EDUCATION/EXPERIENCE

• Experience with IT in a Manufacturing Environment.
• Experience with Windows, Linux, VMware, SQL & Veeam.
• Bachelor's degree in computer science, Information Systems Management, Engineering, or relevant field.
• Minimum of 3 years work experience in desktop support, server support, systems, or network engineering.
• 10 years of related work experience in management of information systems.
• Strong technical knowledge of telecommunications, network, and PC operating systems.
• Strong technical knowledge of current network hardware, protocols, and standards.
• Experience managing a team in a fast-paced environment.
• Extensive application support experience.
• Proven experience in IT infrastructure planning and development.
• Knowledge of applicable data privacy practices and laws
• Ability to conduct and direct research into IT issues and products as required.

BENEFITS

• 401k with company match, Medical, Dental, and Vision
• Vacation, Sick Time, and closed Holidays

EEO STATEMENT

Hatteras is an Equal Opportunity Employer. Hatteras does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.