26 Customer Service Representative Jobs in St. Augustine, FL
Hartwick Heating and Air is Hiring a Customer Service Representative Near St. Augustine, FL
- Manage large amounts of incoming calls.
- Identify and assess customers’ needs.
- Schedule service calls, estimates, and installs.
- Build sustainable relationships and trust with customers through open communication.
- Provide accurate, valid, and complete information to customers.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts.
- Follow communication procedures, guidelines, and policies.
- Order parts/equipment.
- Process warranties.
- Schedule inspections.
- Pull permits.
- Proven customer support experience or experience as a client service representative.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
Job Summary
Full Time
$31k-39k (estimate)
03/11/2023
05/10/2024
The job skills required for Customer Service Representative include Customer Service, Customer Support, Presentation, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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