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Night Auditor Needed
Local full service hotel looking for Night Auditor to assist our guests promptly, warmly, efficiently and courteously in all Front Office related functions, while projecting high standards of service and professional hospitality at all times during our 3rd shift of business(overnight).
Responsibilities include but not limited to:
Accurately and efficiently verify all accounting activity taken place during the day
Accurately compile all reports for management's review the next day
Post, correct or adjust charges to guest account as necessary
Advise guests of all hotel services, features and accommodations
Handle guest complaints
Check in and out guests in a knowledgeable, proficient, expeditious manner; Accurately handle walk-in guests; Properly assign rooms based on room locations, rate, and guaranteed or requested room types
Answer phones using proper hotel greeting and etiquette; Route telephone calls
Collect payment for all charges; maintain cash draw; process credit cards and direct billing; Be knowledgeable of hotel credit, cash in advance and check cashing procedures
Understand qualified discounts, their availability and application of vouchers
Answer basic Front Office related questions
Confirm, record and deliver wake-up calls (using manual sheets and switchboard)
Have daily knowledge of groups in-house
Assist guests with Safe Deposit Boxes
Know all hotel specific emergency procedures
Complete job specific checklist on a daily basis
Communicate pertinent shift information to Manager/Supervisor and team members both verbally and in writing via log book. Update as necessary
Applicants should have past hospitality experience and/or extensive customer service experience. Applicants should be mature, dependable and able to work on own.
Computer experience required, Marriott computer program experience preferred.
Benefits and Travel Disocunts available with Full Time status
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
Schedule:
Work setting:
Shift availability:
Work Location: In person
Part Time
$31k-36k (estimate)
03/30/2023
07/01/2024