1 Hotel Front Desk Supervisor Job in Windsor, CT
Hartford Windsor Marriott is Hiring a Hotel Front Desk Supervisor Near Windsor, CT
Front Desk Supervisor
Duties:
- Manage the front desk operations, ensuring smooth and efficient guest check-in and check-out processes.
- Oversee the phone systems, answering and directing calls to the appropriate departments.
- Maintain a high level of guest relations by providing exceptional customer service and resolving any guest issues or complaints.
- Coordinate with housekeeping and maintenance staff to ensure rooms are clean and in good condition for guest arrivals.
- Handle cash transactions, including processing payments, issuing receipts, and balancing cash drawers.
- Train and supervise front desk staff, providing guidance and support as needed.
- Monitor and maintain inventory of office supplies and guest amenities.
Experience:
- Previous experience in a front desk or customer service role is required.
- Strong communication skills, both verbal and written.
- Excellent organizational and multitasking abilities.
- Proficient in using computer systems, including reservation software and Microsoft Office Suite.
- Knowledge of hotel operations and procedures is preferred.
We offer competitive pay based on experience. Benefits package includes health insurance, paid time off, retirement plan, and employee discounts on hotel stays.
If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 40 – 48 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Nights as needed
- Overtime
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time
$36k-54k (estimate)
09/26/2023
07/27/2024
The job skills required for Hotel Front Desk Supervisor include Customer Service, Planning, Employee Assistance Programs, Multitasking, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Supervisor, it can be promoted into senior positions as a Hotel Manager Assistant that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Supervisor. You can explore the career advancement for a Hotel Front Desk Supervisor below and select your interested title to get hiring information.
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