Overall Responsibilities of the Hart Mart Supervisor:

• Lead a team to create and maintain an exceptional store experience for our Members and guests.
• Responsible that each team member meets or exceeds Member service expectations.
• Ensures that team members work well together.
• Able to project a professional manner at all times and is able to stays calm in difficult situations.
• Adheres to Hart Ranch Camping Resort Employee and Handbook Employee Safety Manual.
• Responsible for other duties as assigned.

Operations - The Hart Mart Supervisor will:

• Provide input to budgets, including the determination as to number of staff and relevant other material resources.
• Perform general office responsibilities.
• Oversee daily store operations.
• Manage inventory by ensuring product mix and inventory levels are properly maintained to increase sales and control inventory.
• Maintain safety and security of the store, properly documenting any incidents that occur
• Ensure compliance with all local, state, and federal laws within the scope of the convenience store operation.
• Maintain positive public relations, set positive example for staff, and provide optimal level of services to all Members and guests.
• Possess the ability to communicate professionally through all mediums (email, telephone, and in-person).
• Maximize sales and profits within the store, control store expenses, monitor and correct shrinkage problems and operations within established budget.
• Operate the POS and other sales equipment within company guidelines.

Team Members - The Hart Mart Supervisor will:

• Review job applications, interview candidates, and hire and train them.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Appraise employee performance; reward and discipline employees; address employee complaints and resolve problems.
• Establishes standards and procedures for work of Hart Mart Department staff.

This position profile identifies the key responsibilities and qualifications for performance. It cannot encompass all specific job tasks that an employee may be required to perform. The employee is required to follow and perform any other job-related instructions and duties as may be reasonably assigned by his/her supervisor.