Harmony United Psychiatric Care
Office Assistant
Hiring for KISSIMMEE, FL
About HUPC
Harmony United Psychiatric Care is part of Harmony United Healthcare LLC. We provide comprehensive, full-service outpatient mental health, psychiatric, and psychological testing services in Florida through in-person visits and virtually through our secure online telehealth, telepsychiatry platform. We are continually growing our staff and client base at our current locations and developing new locations throughout Florida.
Our team of mental health professionals includes psychiatrists, clinical psychologists, board-certified psychiatric nurse practitioners, certified physician assistants, and licensed therapists. We care for adults, adolescents, and children, ages 5 and above.
Our approach is to develop trust and confidence with our clients and treat each patient/client with compassion and respect. We strive to provide the best treatment possible through individualized care for patient/client's specific needs.
Qualifications / Skills

• Bachelor's Degree preferred, Associates Degree required
• Two years of experience in the health care setting in an outpatient clinic is preferred

General Responsibilities

• Take inbound calls from psychiatric patients and clients
• Assist patients and clients with scheduling or rescheduling appointments and other requests
• Maintain a positive, empathetic, and professional attitude toward customers at all times
• Respond promptly to customer inquiries
• Effectively communicate with all patients, clients, providers, and staff
• Acknowledge and resolve, or effectively escalate, as appropriate, all patient or client complaints
• Follow all company policies and procedures

Compensation Package

• Competitive hourly rate
• Monthly Productivity Bonus

Benefits

• Health, vision, and dental insurance
• 401(k) Retirement Plan eligible after one year of employment
• Paid Time Off
• Paid major holidays after completing 1 year of employment with HUPC

Advantages

• Full administrative support
• Latest in digital technology
• Strong focus on work/life balance

Work Schedule:

• 40 hrs. Per week. Office hours are Monday through Thursday (4 days x 10 hours)

E-Verify Statement:
HUPC participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)
Drug free policy:
At Harmony United Psychiatric Care, we enforce a comprehensive drug-free workplace policy to ensure our employees' and visitors' safety and security. We prohibit the use of illegal drugs and unauthorized use of controlled substances on company premises or during work hours. We conduct pre-employment drug screening and random drug testing for current employees to ensure compliance. Violations of this policy will lead to disciplinary action, including termination of employment. By applying for a job with us, candidates acknowledge their understanding of these terms and willingness to abide by our drug policy.
Contact: HR Department
Phone: (800) 267-6535
Email: [email protected]
Web: www.hupcfl.com