Responsibilities:

• Operate as a member of the Harmony House team, striving at all times to provide quality services to those experiencing homelessness.
• Ensure that all those entering Harmony House are greeted warmly and are signed in for services, as appropriate.
• Develop rapport and relationships with those experiencing homelessness to better direct them to services.
• Develop and maintain an understanding of services available in our CoC, as well as community resources (outreach, meals, etc.) for those experiencing homelessness and poverty. Direct individuals to those resources.
• Oversee shelter activities, such as showers, laundry, and donations. Ensure that items are equitably distributed and inform the Executive Director or Assistant Director when donated items are needed.
• Straighten the shelter lobby and front office daily to ensure it appears neat and inviting.
• Distribute food items to clients in an equitable fashion. Reheat donated food, as needed.
• Ensure proper COVID-19 protocol is being implemented.
• Coordinate client volunteers to assist in the sorting of clothing donations. Ensure that the donation room is open during scheduled hours and maintained in a neat and orderly fashion.
• Maintain a weekly service schedule that is posted for client use.
• Create and hang flyers informing clients of upcoming events at Harmony House and Vanity Fair.
• Order supplies needed for the shelter weekly.
• Sort and distribute mail and messages daily, maintaining a list that is updated weekly.
• Maintain order and calm in the shelter.
• Assist the Director of Development and Community Engagement in creating rapport with volunteers. Assist volunteers as needed.
• Produce weekly hygiene bags and distribute on Tuesdays.
• Communicate emergent client issues with other members of Harmony House staff to best meet needs of clients.
• Attend weekly staff meetings.
• Attend Frontline Lunch Bunch Meetings monthly.
• Other responsibilities as assigned by supervisors.

37.5 hours per week.

Pre-employment drug screen is required. COVID-19 vaccination is required.

***Minority candidates and persons with lived experience of homelessness are encouraged to apply.***

Job Type: Full-time

Pay: $12.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person