Case Manager

Description of Duties and Responsibilities

· Assessment of the individual needs of those at-risk or experiencing homelessness

· Process referrals to appropriate service providers

· Provide community services to participants who are chronically homeless with a mental health diagnosis and/or co-occurring disorder

· Development and review of Service Plans with individuals served

· Advocacy as needed and deemed appropriate to insure quality service delivery

· Maintains client confidentiality and adheres to the clinical ethical standards

· Coordination, cooperation and communication with agencies serving participants with mental illness and co-occurring disorders

· Provide crisis intervention services focused on enhancing the clients’ ability to independently problem solve, use effective coping skills, and manage and self-coordinate own care

Qualifications for Position

Bachelors of Social Work or social service related field required; At least one year experience providing case management services in a non-profit, for profit, government, or public service environment preferred: Homeless services, case management, mental health, and permanent supportive housing experience preferred

Supervisory Relationships: There are no supervisory responsibilities for this position.

Skills and Knowledge Required

Ability to work with people of all backgrounds and sensitivity to the problems of the homeless; Knowledge, experience and understanding of mental illness and substance abuse; General knowledge of community services and referral process; Ability to interact constructively with diverse community interests

Personal Qualities

A high level of understanding for individuals who present for services with multiple case management and mental health needs; Ability to work independently and within a team environment and exercise mature judgment; Strong communication skills

Amount of Travel: Local travel is required

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person