Join Harmony Health as a Customer Specialist!

Are you passionate about delivering exceptional customer service in a collaborative and uplifting environment? Look no further! Harmony Health, a thriving insurance company, is seeking dedicated individuals to join our team as Customer Specialists.

About Harmony Health:
At Harmony Health, we're dedicated to providing top-tier insurance solutions while fostering a culture of inclusivity and collaboration. As a company committed to excellence, we prioritize both customer satisfaction and the professional development of our team members.

Position: Customer Specialist

Responsibilities:

• Serve as the primary point of contact for our valued customers, delivering personalized and attentive service to meet their insurance needs.
• Handle inquiries, resolve issues, and provide expert guidance to ensure an exceptional customer experience.
• Collaborate with internal teams to address customer concerns and streamline processes for efficiency.
• Proactively identify opportunities to enhance customer satisfaction and loyalty through innovative solutions.
• Contribute to a positive and supportive team environment by sharing insights, best practices, and fostering a culture of collaboration.

Benefits:

• Professional Development: At Harmony Health, we believe in investing in our team members' growth and development. As a Customer Specialist, you'll have access to ongoing training and opportunities for advancement, empowering you to reach your full potential in your career.
• Top Tier Customer Satisfaction: Join a company committed to exceeding customer expectations and delivering unparalleled service. As a Customer Specialist, you'll play a vital role in ensuring our customers receive the support and assistance they deserve, contributing to our reputation as an industry leader in customer satisfaction.
• Inclusive Collaborative Environment: Thrive in a workplace where diversity is celebrated, and every voice is valued. At Harmony Health, we foster an inclusive and collaborative culture where team members support and uplift one another, creating a positive and empowering work environment for all.

Requirements:

• Previous experience in customer service or a related field is preferred.
• Excellent communication and interpersonal skills, with a strong focus on empathy and active listening.
• Ability to problem-solve and adapt quickly in a fast-paced environment.
• A commitment to delivering exceptional service and exceeding customer expectations.
• Passion for working collaboratively in a supportive and inclusive team environment.

Join Us:
If you're ready to make a difference in the lives of our customers while growing both personally and professionally in a supportive and inclusive environment, we invite you to apply for the role of Customer Specialist at Harmony Health. Join our team and be part of a company where your contributions are valued, and success is celebrated.

Job Type: Full-time

Pay: $55,000.00 - $85,000.00 per year

Benefits:

• On-the-job training
• Professional development assistance

Experience level:

• No experience needed

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Saint Petersburg, FL: Relocate before starting work (Required)

Work Location: In person