Inside Sales Representative

Harmonic is the worldwide leader in video delivery solutions. We enable media companies and service providers to deliver ultra-high-quality streaming and broadcast services to consumers globally through innovative SaaS platforms and software-based appliances. We are changing the way media companies and service providers monetize live and on-demand content on every screen. More information is available at www.harmonicinc.com

Role Description

We are looking for an Inside Sales Representative who will be responsible for assisting the North America Media Sales Team in selling Harmonic’s solutions throughout the United States.
You will report to the Vice President, Regional Sales and Channel Partners, North America
You will be based in the US

Location

Remote – this position is 100% Remote anywhere in the US

What you will be doing:

• Develop knowledge of Harmonic’s products and services offerings.
• Know or learn the technology and terminology utilized in the industry.
• Gain an understanding our customer's business and technology environment, as well as the market trends effecting our client’s future commercial strategies.
• Align those client data points with Harmonic’s existing products and services and seek synergies in our technology roadmap with the clients current and future requirements.
• Be able to professionally articulate the client’s requirements with Harmonic NAM regional sales staff and NAM pre-sales engineering team enabling engagement with Harmonic Engineering, Research & Development and Product Development teams to help guide solution development for your client’s specific needs and the Media Market as a whole.
• Maximize revenue and customer satisfaction for target Accounts/Markets within the United States by assisting the NAM sales team.
• Actively work with the NAM sales team to pursue new customers and business opportunities.
• Act as an alternative resource during the unavailability of NAM salespeople
• Understand, articulate, and document the business and technical needs of NAM customers to propose the appropriate Harmonic solution(s).
• Provide input to NAM sales team to aid in the development and implementation of sales opportunity plans in support of company goals and quota objectives.
• Effectively engage sales resources – technical pre-sales, product management, program management, channel partners, executive team and legal – to support the successful closure of business by developing customer centric solutions based on the specific needs of the customer.
• Collaborate with NAM sales team to respond to RFI/RFPs, create proposals, develop ROI and TCO analysis

What you should have:

• Self-motivated with strong work ethic
• Ability to work independently while receiving little supervision for most assignments.
• Confident and energetic; professional and team-oriented sales approach
• Focused and detail oriented.
• Accountable for your results.
• Ability to meet timelines.
• Exceptional understanding of Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint.
• Detailed knowledge of Salesforce; Oracle, Tableau and Apttus are a plus.
• Poses presentation skills, with written and oral communications ability
• Willingness to place outbound phone calls and participate in email campaigns to potential prospects and customers.
• Sales experience required.
• Sales Channel experience is a plus.
• BA/BS degree desired, technical field preferred

Travel

You are required to travel

Diversity, Equality, and & Inclusion at Harmonic Inc

At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders.

Additional Equal Opportunity statement

Harmonic is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of gender, race, color, national origin, ancestry, citizenship, religion, age, physical or mental disability, medical condition, genetic information, pregnancy, sexual orientation, gender identity or gender expression, veteran status, or marital status, or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. Additionally, we will make reasonable accommodation to assist a person with a disability in the application process. If you need an accommodation in order to apply for a position, please contact hrhelp.nam@harmonicinc.com

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