Overview: The Vice President of Player Development is accountable for ensuring meaningful profitable growth in our VIP Slot and Table business. Responsibilities: ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) - Co-develop written plans for Player Development, Executive Hosts, Casino Hosts and VIP Events with measurable goals for growth at each property that is agreed upon by property and corporate leadership - Maintain oversight and strategic direction of Player Development and Casino Host departments for all properties - Maintain a sales contact system for tracking and evaluating the effectiveness of sales efforts to players - Recruit high-level Player Development executives, Hosts, Executive Hosts and appropriate Administrative personnel and measure the effectiveness of their contributions. - Implement and maintain processes to fully optimize complimentaries given to players to ensure the highest return on decisions - Build Asian Marketing programs that show sustainable growth in Asian VIP play - Maintain and build relationships with independent reps to continuously grow that channel of business - Partner with corporate database and property PD and Marketing to build a cooperative esprit de corps among the greater marketing team - Work to achieve efficiencies and knowledge sharing in Player Events across properties - Create external strategic alliances with outside businesses and clubs to generate VIP play - Create alliances that add value to the Players Club among VIPs - Create value through combined purchasing, sharing best demonstrated practices - Implement cross property strategies that steal trips from competitive markets - Propose new reinvestment strategies that create value for VIP customers and the company - Ensure VIP database integrity - Prepare communications, budgets, plans, presentations and meeting agendas Qualifications: EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) College degree preferred. Must have at least ten (10) years of experience in executive-level casino marketing positions; as well as excellent guest service and talent relation skills. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): - Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations. - Must successfully pass background check. - Must successfully pass drug screening. - Prior experience in the Gaming industry strongly preferred. - Prior experience in Tribal Gaming preferred. - Prior experience opening new properties/outlets preferred. - Must be at least twenty-one (21) years of age. KNOWLEDGE OF: - Understanding and experience in the Northern California’s regional gaming market. - Operations, services and activities of a comprehensive marketing and database programs. - The Gaming industry, including principles and practices of a capital and operations budget. - Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint. - Pertinent federal, state, and local laws, codes, and regulations. ABILITY TO: - Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. - Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals. - Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. - Review portfolios as required. - Forecast changes in the economic climate and/or profits and react accordingly. - Communicate clearly and concisely, both orally and in writing. - Analyze marketing and promotions data. - Be a strategic, analytical, ethical and effective motivator. - Participate in the development and administration of goals, objectives, and procedures. - Prepare clear and concise administrative and financial reports. - Interpret and explain policies and procedures. - Operate various types of office equipment. - Establish and maintain effective working relationships with those contacted during work. - Be flexible to work varying shifts and time schedules as needed. - This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume. WORK ENVIRONMENT: - The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public. - Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Additional Details: