Overview

Under the direction of the Manager and Assistant Manager, the incumbent maintains clean and attractive public and employee areas within the facility.

Responsibilities

• Deep clean, sanitize, and maintain attractive public and employee areas
• Service assigned areas using provided chemicals and equipment according to the procedures and standards described in the Public Space Handbook
• Deep clean, sanitize, and maintain attractive front and back of house spaces
• In observation of safety requirements, service assigned areas using provided chemicals and equipment according to established procedures
• Perform other duties associated with public area housekeeping as assigned
• Operate and keep clean equipment, which is used for sweeping, shampooing carpets, and scrubbing, removing, and recoating floor finish in VCT floors
• Ensure all equipment is operated and stored properly
• Notify management of any maintenance problems with equipment, property, or guest needs
• Follow internal procedures for signing in and out equipment, radios, and master keys
• Provide excellent customer service for our internal and external guests
• Take responsibility for the cleanliness of public spaces
• Recognize and respond to spills or other calls which require immediate attention
• Use wet floor signs to ensure guest and employee safety around wet areas, spills, or other cleaning
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values.
• Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
• Other duties as assigned

Qualifications

• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities
• Must currently hold or be able to obtain a NJ Casino Employee Registration license through the NJ DGE

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