Rocktane Attendant is responsible for providing amplified customer service to guests at Hard Rock Hotel & Casino Atlantic City’s convenience store, gas station and car wash. Excellent communication skills, and a friendly demeanor are required.

• Provide amplified service to Rocktane customers by providing friendly and attentive superior customer service.
• Operate systems including point-of-sale, gas station pumps and car wash software and mechanical equipment.
• Accurately maintain and appropriately handle all tender at including cash, credit, and player card point redemption.
• Follow internal procedures for dispensing gasoline in accordance with state regulations.
• Perform car wash duties as assigned including vehicle pre-wash and car tunnel power wash.
• Assist with inventory counts of retail merchandise and verification of system data.
• Maintain a clean, safe, and hazard-free work environment; follows all safety protocols.
• Meet Hard Rock’s standard for grooming, uniform, and attire.
• Handle customer concerns with professionalism and escalate issues to management if necessary.
• Performs all other related and compatible duties as assigned.

• GED or high school diploma required.
• Proficiency communicating (speaking, reading and writing) in English.
• Ability to work a flexible schedule to meet the needs of the business.
• Cashiering/money handling experience required.
• Retail and/or gas station experience preferred.
• Must exhibit a positive, friendly demeanor.

• Must be able to work a variety of conditions including indoors (convenience store) and outdoors (gas station and car wash) in a range of temperatures and weather conditions.
• Must be able to work standing for long periods of time.
• Must be able to perform physical duties as described.