21 Hotel Front Desk Agent Jobs in Boston, MA
Harborside Inn is Hiring a Hotel Front Desk Agent Near Boston, MA
Hotel Front Desk Agent
Full time position including nights, weekends (both Saturday and Sunday), and holidays.
Compensation is based on experience.
We are located 1 block from the downtown waterfront, across from the New England Aquarium.
Local resident or T commuter is a plus, we do not have parking.
Easy access from all MBTA subway lines.
Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team.
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience during their stay.
If you have excellent communication skills, enjoy working in a fast-paced environment, and have a passion for hospitality, we would love to hear from you.
Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Check guests in and out of the hotel efficiently and accurately
- Answer phone calls and respond to guest inquiries in a timely manner
- Manage online and phone reservations
- Provide information about hotel amenities, services, and local attractions
- Handle guest requests and resolve any issues or complaints promptly
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Use toilet plunger, change lightbulbs and trouble shoot maintenance issues when necessary
- Uphold hotel policies and procedures to ensure the safety and security of guests
Requirements:
- Previous experience in front desk or customer service role preferred
- Knowledge of phone systems and computer skills
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- This position requires you to be on your feet, moving around and taking a hands-on approach to work
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Knowledge of hotel operations or hospitality management is desirable
- Must be hardworking, responsible, dependable, and willing to go the extra mile
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time
Accommodations
$31k-41k (estimate)
04/03/2024
07/30/2024
harborsideinnboston.com
BOSTON, MA
50 - 100
Private
NUBAR HAGOPIAN
$5M - $10M
Accommodations
Related Companies
The job skills required for Hotel Front Desk Agent include Customer Service, Problem Solving, Communication Skills, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Agent positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Agent. You can explore the career advancement for a Hotel Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
01/10/2022: Wilmington, NC
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
01/03/2022: New Britain, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Billings, MT
They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
03/05/2022: Clearwater, FL
The front desk agent has a relatable personality and a great desire to work with people.
01/07/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
03/09/2022: Sioux City, IA
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
12/20/2021: Minneapolis, MN
The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
01/21/2022: Minneapolis, MN
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/06/2022: Baton Rouge, LA
Ability to work varying schedules to reflect the business needs of the hotel.
01/01/2022: San Jose, CA
Step 3: View the best colleges and universities for Hotel Front Desk Agent.
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