11 Customer Account Specialist (Billing) Jobs in Toledo, OH
Harbor is Hiring a Customer Account Specialist (Billing) Near Toledo, OH
Harbor is seeking a Client Account Specialist (Billing) with previous experience in denials management. The ideal candidate will possess strong communication and problem-solving skills. Works collaboratively with internal and external customers to obtain, update, submit, and interpret client account information.
Position is full time
Education/Experience/Other Requirements:
- Certificate in Medical Billing or an associate degree in business, healthcare, accounting, or closely related field required, or may substitute four years related experience in lieu of degree.
- Demonstrated knowledge and understanding of health/behavioral health billing procedures and eligibilities for third-party providers preferred.
- Previous coding experience in a behavioral healthcare setting preferred.
- Strongly prefer prior experience in customer service and behavioral health setting.
- Must have strong attention to detail and be able to communicate effectively with various individuals.
- Competent computer/PC skills using Microsoft Office 365, Excel, and electronic health record systems.
- Must be able to establish daily work priorities and work independently and efficiently to meet deadlines
- Must be honest, dependable, self-disciplined, organized and be able to work well as a team member.
Essential Job Competencies/Primary Duties:
Customer Accounts Specialists may be assigned specific primary tasks and/or distinct client or payer populations for primary accountability and oversight
- Receives incoming questions from clients, payers and/or clinicians regarding client accounts; initiates data submission for any additional information needed, and interprets information back to the client, payer and/or clinician.
- Verifies insurance coverage, co-payment, and coordination of benefits and updates client billing information accordingly.
- Reviews, monitors, updates and ensures timely submission and follow up for payer authorizations
- Prepares paperwork for self-pay accounts to be sent to collections and adjusts self-pay balances when accounts are sent to collections.
- Maintains current knowledge regarding public payers, third-party and first-party payment procedures and regulations.
- Monitors dashboard and runs reports daily to monitor and initiate corrective actions as necessary to ensure accuracy and completeness of billing, service and charge information for timely submission.
- Processes daily mail payments and Explanation of Benefits that accompany payments.
- Reviews charges for accuracy and generates claims for billing to payers and/or clients and follows up timely on claim generation errors.
- Enters payments received and balances input to deposit.
- Investigates denials from payers and initiates timely follow up.
About Harbor:
- A leading provider of mental health and substance use treatment for over 100 years
- 350 clinical staffserve over 24,000 clientsacross multiple locations and in the community each year
- Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!
Why Work for Harbor?
It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:
- Medical, dental, and vision coverage
- Retirement plan with company match
- Generous paid time off, sick time, and paid holidays
- Tuition and professional license reimbursement programs
- Clinical supervision hours offered
- Employee referral bonuses
- Ability to make a difference in your community!
Licenses & Certifications
Preferred- No License
Job Summary
Full Time
Ambulatory Healthcare Services
$36k-44k (estimate)
06/16/2023
07/08/2024
harbor.org
TOLEDO, OH
200 - 500
1914
DEBORAH MORGAL
$10M - $50M
Ambulatory Healthcare Services
Related Companies
About Harbor
Harbor is Northwest Ohio's leading provider of mental health, substance use treatment, wellness, and vocational services to the adults, children, and families. Our clinical services include psychiatry and psychology, treatment for anxiety, stress, and depression, grief and loss, ADHD and Autism, transitional living program, partial hospitalization programs for youth and teens, caseworkers and health home services. 419.475.4449 | www.harbor.org
The job skills required for Customer Account Specialist (Billing) include Customer Service, Billing, Microsoft Office, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Specialist (Billing). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Specialist (Billing). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Account Specialist (Billing) positions, which can be used as a reference in future career path planning. As a Customer Account Specialist (Billing), it can be promoted into senior positions as an Account Services Representative, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Specialist (Billing). You can explore the career advancement for a Customer Account Specialist (Billing) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Customer Account Specialist.
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