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Customer Service Representative
PGW Auto Glass Lubbock, TX
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$34k-43k (estimate)
Per Diem Just Posted
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PGW Auto Glass is Hiring a Customer Service Representative Near Lubbock, TX

Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation,
information, and services.
Essential Job Duties:
  • Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for vehicles considered for sale to PGW.
  • Call center functions to provide quality customer service.
  • Ensure the company establishes and maintains constant communication with customers.
  • Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries.
  • Generate sales/buys from online leads.
  • May require an understanding of eBay and eCommerce sites.
  • Assume other duties as assigned.
Education & Experience:
  • High school degree or equivalent.
Preferred Qualifications:
  • Call Center Customer service experience
  • Bi-Lingual, English & Spanish.
  • 2 years of college
Knowledge/Skills/Abilities:
  • Must have good written and verbal communication skills.
  • Must have good customer relations skills.
  • Ability to work well with others.
  • Must have the ability to work under conditions of frequent interruptions.
  • Be attentive to details.
Essential Physical Demands/Work Environment:
  • Work is primarily sedentary: must be able to sit for extended periods of time and use a computer,
  • keyboard, and mouse, frequently.
  • The employee must occasionally lift and/or move up to 50 lbs.

Job Summary

JOB TYPE

Per Diem

SALARY

$34k-43k (estimate)

POST DATE

06/09/2024

EXPIRATION DATE

06/22/2024

WEBSITE

pgwautoglass.com

HEADQUARTERS

REGINA, SASKATCHEWAN

SIZE

200 - 500

FOUNDED

2019

REVENUE

<$5M

INDUSTRY

Consumer Services

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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