Under general supervision, this position is responsible for providing administrative support and coordinating various human resources functional areas such as human resources administration, employee engagement, selection and recruitment, benefits administration, and record management, The ideal candidate must possess excellent verbal and written communication skills with the ability to manage sensitive and confidential situations with  professionalism, and diplomacy. Must be proficient with or have the ability to quickly learn human resource technology. Reports to the Chief Human Resources Officer. 

Assists with and coordinates human resources systems and technology to include but limited to applicant tracking, onboarding, learn management, performance management, benefits administration, website; and recommends possible actions to improve existing processes. 

Conducts or assists with new employee orientation; posting job ads on LinkedIn and relevant platforms to attract candidates; assist in the recruitment process by identifying candidates, conducting reference checks, pre-employment testing and issuing employment contracts; maintain digital and electronic records of employee files, records, documentation, and maintains the integrity and confidentiality of human resource files and records; performs periodic audit of HR files and records to ensure all required documents are collected and filed appropriately.

Assists with processing a variety of personnel actions for conformance to law, policies, and standard procedures; identifies discrepancies and works with requesting departments to resolve problems or determine appropriate procedures; provides information and interpretation of policies to applicants, employees, and managers. 

Stay up to date with the latest HR trends and best practices and generate and submit reports on the assigned activities and processes; conduct a variety of employee surveys; and assist with employee recognition.

Performs other duties as assigned. 

Bachelor’s Degree in Public Administration, Business Administration, Human Resources, or a related field and 3-5 years of related experience, or an equivalent combination of education and experience. Must have working understanding of human resource principles, practices, and procedures; excellent technical skills, and great attention to detail.

REQUIRED KNOWLEDGE

• Human Resources - Knowledge of human resources and modern business principles, theories, and practices to include EEO, FLSA, FMLA, ADA and related laws and regulations. General knowledge of organizational development including training principles and practices. Knowledge of recruitment, selection, and employee engagement. 
• Employee Benefits – Considerable knowledge of all pertinent federal and state regulations, filing and compliance requirements to include HIPAA, COBRA, Section 125, Medicare, Social Security and Department of Labor requirements. Knowledge of benefit contract language and plan designs. 
• Occupational Health – Knowledge of OSHA regulations, general and specialized practices and processes for contemporary Occupational Health administration, including EEO regulations and the determination of accommodations for disabilities. Knowledge of federal HIPAA regulations.
• Customer Service - Knowledge of principles and processes for providing customer service. This includes setting and meeting quality standards for services, and evaluation of customer satisfaction. 

REQUIRED SKILLS

• Judgment & Decision Making — Evaluates the best method of research and then exercises appropriate judgment in establishing priorities and resolving routine matters. 
• Computer Skills — Utilizes a personal computer with word processing, spreadsheet, and related software to effectively complete a variety of administrative tasks with reasonable speed and accuracy. 
• Critical Thinking – Uses logic and reasoning to understand, analyze, and evaluate complex situations; performs additional research to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches.
• Time Management — Plans and organizes daily work routine. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Implements work activities in accordance with priorities and estimated schedules.

REQUIRED ABILITIES

• Interpersonal Relationships — Ability to develop and maintain cooperative and professional relationships with employees and all levels of management to include representatives from other departments and organizations. 
• Communication —Ability to effectively communicate ideas and proposals verbally and in writing, to include the preparation of detailed reports and statistics. Ability to handle a variety of complex human resources issues with tact and diplomacy and in a confidential manner.
• Financial Management – Ability to perform complex arithmetic, algebraic, and statistical applications to perform benefit transactions. Ability to monitor administrative costs of benefit programs and recommend cost containment strategies to include alternative methods for administration and funding.