The Hampton Inn Columbia is looking for members to join our Guest Services team. More specifically, we are looking for someone to work 11pm - 7am overnight shift.

MUST be able to work weekends and holidays.

Position Summary

The Night Auditor is responsible to provide and promote a high level of guest service from reception at the front desk to guest checkout, as well as auditing/balancing the guest ledger. In addition to receiving and registering guests, the Auditor posts the day's room rate and room tax to each guest folio at the close of business.The Night Auditor also assists in getting our hot breakfast set up and ready for our guests in the early morning hours.

Position Requirements

-Reconcile all hotel accounts to ensure all financial transactions are appropriately accounted for

-Properly balance shift work and cash drawers

-Follow proper cash handling procedures and post all charges to guest folios and ledger accounts

-Create and/or print required audit reports, file and/or transmit as directed

-Provide information to guests about hotel policies, services, and amenities

-Book reservations in the computer system and process any changes requested by guests

-Sell rooms to walk-in customers

-Communicate with the housekeeping department for room status/availability

-Respond to guest complaints/requests

-Maintain daily logs

We offer paid time off, competitive pay and holiday pay.

Job Type: Full-time or Part-time

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Night shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person