Job Description
Housekeeper/Inspector

Department: Housekeeping
Reports to: Executive Housekeeper
Direct Reports: None; Indirect supervision of Housekeeping Attendants, LaundryAttendants, Houseman
SUMMARY:
This position requires you to work weekends and holidays based on the needs of the hotel. Responsible for assisting the Housekeeping Supervisor in assigning and supervising work activities of housekeeping and laundry department associates to insure clean laundry, and clean, orderly and attractive guest rooms, meeting rooms, lobby, and all other common areas of the hotel. This is a working supervisor position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.

* Perform quality assurance (QA) requirements for department.
* Assists Housekeeping Supervisor in all duties and may act in that capacity wheHousekeeping Supervisor is off duty including but not limited to the following:
1. “Breaks out the house” with room disbursement with the number of attendants available.
2. Schedules and maintains proper workforce (Room Attendants/Suite Attendants) to ensure correct staffing levels to meet demands of guests and associates.
3. Responsible for all QA documentation for the Housekeeping Department.
4. Keep abreast of and comply with Brand Standards.
* Thoroughly clean assigned rooms.
* Report maintenance problems in guest rooms.
* May be required to work in laundry area as necessary.
* Maintain security for guests and property by keeping room doors locked at all times.

* Remain highly visible and be readily available for guests at all times.
* Take initiative to offer assistance or answer questions throughout the hotel.
* Responsible for proper administration of key control for issued keys or keys left by guests in the room.
* Willingness and ability to train new associates.
* Complete maintenance work orders and deliver to the supervisor in a timely manner.
* Thoroughly understand and implement the Brand service culture.
* Perform all shift checklist responsibilities.
* Support team members to ensure the team’s entire workload is completed daily.
* May be asked to operate a motor vehicle in the course of running errands for the hotel.
* Perform other duties as required.

QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

* Basic computer knowledge; ability to print reports and implement current room status.
* Practice safety standards at all times.

* Prompt and regular attendance.* Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.

* Comply with hotel and/or department uniform and professional behavior and appearance standards.

* Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff.

* Participate in all mandatory job training and meetings.
* Immediately report any suspicious activities by guests or others.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Morning shift
• No nights

Experience:

• Cleaning: 1 year (Required)

Work Location: In person