Assists the Director of Catering by accurately and efficiently performing various office duties to administer the Sales and Catering function.

Essential Job Functions

Type various forms of documentation such as contracts, memos, letters, and proposals.

Courteously and professionally answer telephone inquiries and take detailed messages.

Courteously greet clients and quickly respond to their requests.

Maintain accurate catering files for follow-up and future reference.

Type Banquet Event Orders (BEOs) and distribute them to the appropriate department.

Coordinate and print reader boards daily.

Send Thank-you cards immediately upon completion of the function and promotional material to clients upon request.

Act as a receptionist for the manager and, when necessary, other department members, providing courteous and professional assistance to callers as required.

Produce and distribute correspondence from written copy, or when needed, use dictating equipment.

Assist managers in the preparation of various reports and presentations.

Accurately compose, produce, and sign correspondence on routine matters. With specific permission, sign for Managers and release.

Job Requirements

Able to communicate effectively in verbal and written form with guests and associates to respond accurately and entirely to people to give directions, instructions, and information, answer questions, and provide service as required.

Demonstrate excellent communication skills, verbal and written, while listening to clients.

Use arithmetic for designing contracts.

Twist, bend, and sit to type on a typewriter and computer.

Know all the facets of the hotel to relay accurate information to clients.

Reach out and handle the sorting and distribution of mail and messages.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry.

Today, Hilton remains a beacon of innovation, quality, and success.

This continued leadership results from our Team Members staying true to our Vision, Mission, and Values.

Specifically, we look for a demonstration of these Values :

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - We're leaders in our industry and our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes :

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities, and value.

Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences worldwide every day.

And our outstanding Team Members are at the heart of it all!

Benefits

• Competitive Pay
• Global Hospitality Training
• Health Insurance
• Paid Time Off
• 401(k)
• Worldwide Employee Hotel Room Discount

EOE / AA / Disabled / Veterans

Last updated : 2024-05-23