Responsibilities:
- Perform night audit duties, including reconciling and balancing daily transactions
- Verify the accuracy of guest accounts and resolve any discrepancies
- Prepare and distribute daily reports to management and other departments
- Assist guests with check-in and check-out processes during overnight shifts
- Provide exceptional customer service to guests, addressing their inquiries and concerns promptly and professionally
- Handle guest requests and ensure their satisfaction throughout their stay
- Maintain a clean and organized front desk area

Requirements:
- Previous experience in hospitality or hotel management is preferred
- Familiarity with phone systems and ability to handle multiple phone lines
- Bilingual skills (multilingual is a plus) to assist guests from diverse backgrounds
- Excellent phone etiquette and communication skills
- Strong attention to detail and ability to work independently
- Proficient in computer systems, including Microsoft Office Suite
- Ability to work overnight shifts, including weekends and holidays

As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. Your attention to detail, excellent customer service skills, and ability to handle various tasks simultaneously will contribute to our guests' positive experience. Join our team today and be part of our commitment to providing exceptional hospitality services.

Job Type: Full-time

Pay: From $13.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Every weekend
• Holidays
• Monday to Friday
• On call
• Rotating weekends

Work setting:

• In-person

Work Location: In person