4 Front Desk Associate Jobs in Bowling Green, OH
Hampton by Hilton is Hiring a Front Desk Associate Near Bowling Green, OH
Duties
- Looking for individuals willing to work morning shift, evening shift, or overnight shift
- Handle guest check-ins and check-outs, as well as any payment methods
- Provide exceptional customer service to guests, addressing any inquiries or concerns they may have.
- Checking/remaking coffee if required
- Communicate with other shifts and departments regarding ongoing matters at the property.
- Assist with guest requests and ensure their satisfaction throughout their stay.
- Maintain accurate records of guest accounts, payments, and reservations.
- Monitor the hotel premises for security purposes and report any suspicious activities or incidents.
- Operate phone systems and handle incoming calls in a professional manner.
- Restocking items from storage that may be low in the Front Desk area. Also the coffee station.
- Able to develop a sound environment with fellow coworkers.
Experience
- Previous hotel experience or customer service experience is a huge plus.
- PEP hotel system knowledge is a huge plus.
- Strong knowledge of hospitality industry standards and practices.
- Must be English proficient. Additional languages are sought after.
- Excellent and confident verbal communication skills.
- Ability to handle multiple tasks efficiently with multiple people in front of you, even if they are displeased.
- Exceptional attention to detail and accuracy in handling financial transactions. Someone who will triple count something if they are unsure.
- Strong problem-solving skills and the ability to resolve guest issues effectively.
Minimum of two references will be required. Teachers, former bosses, someone not related.
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs. You will have both a front desk manager and a general manager.
Please submit your resume highlighting your relevant experience for increased consideration. Thank YOU for your time, we look forward to reviewing your application!
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
- Weekends only
Work setting:
- In-person
People with a criminal record are encouraged to apply
Work Location: In person
Job Summary
Part Time | Full Time
$30k-39k (estimate)
04/14/2024
08/10/2024
The job skills required for Front Desk Associate include Customer Service, Verbal Communication, Attention to Detail, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
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The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
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Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
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Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
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The Front Desk employee ensures positive customer experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/14/2022: Memphis, TN
A front desk receptionist needs to be highly organized, friendly and engaging.
01/09/2022: Chillicothe, OH
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
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Front desk employees need to be able to get along and work with a variety of people.
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Always Be Available as a Mentor.
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Step 3: View the best colleges and universities for Front Desk Associate.
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