JOB DESCRIPTION

Responsible for providing service on pre-fabricated fireplace products in homes, commercial sites, etc. The Fireplace Service Technician must reflect and represent Hamilton Parker’s core values, H.

E.A.R.T. (History, Enthusiastic, Adaptive, Reputable, Team-oriented).

JOB RESPONSIBILITIES

• Providing service on previously installed fireplaces.
• Responsible for responding to service calls that include product installation and / or repair of fireplaces and / or gas logs
• Working directly with customers and providing excellent customer service.
• Able to read and follow technical information and specifications provided by the fireplace manufacturer.
• Must know and meet specific building codes.

SKILLS & ABILITIES

• Good troubleshooting and problem solving skills.
• Mechanically inclined.
• Must work well independently as well as with fellow team members.
• Must be able to lift up to 75 lbs.
• Frequently required to stand for long periods of time throughout the day (up to 8 hours).
• The employee is occasionally required to climb, balance, stoop, kneel, crouch, crawl, and walk.
• Required to maintain a valid driver license (to drive a company truck).
• Knowledge of direct-vent and vent-free fireplaces is a plus.

EDUCATION & TRAINING

• HVAC background desired due to gas line exposure
• Quick learner.

WE OFFER

• Medical
• Dental
• Vision
• 401(k) with company match
• Company paid life insurance, Short-term disability & Long-term disability
• Generous paid time off
• Employee discounts
• Volunteer time off

Last updated : 2024-05-06