Halcyon Days Consulting (HDC) is a veteran owned small business with combined experience in and out of uniform. The HDC team is composed of subject matter experts who specialize in software development, data management and analysis for the DOD, IC, and other government and commercial partners. 
BENEFITS
HDC believes GREAT teams need GREAT tools!
Health Care - Employer paid medical , dental, vision for the employee and their dependents
401K - Employer contributed 3% Safe Harbor, also up to 5% employer match, and 100% vested on hire date
PTO/Holiday - 160 hours PTO/Sick leave per year, 11 paid holidays per year
Tuition Assistance - Up to $5250 per year
Title: System Administrator Level 1
Clearance Required: TS/SCI with poly
Location: Annapolis Junction, MD 
DESCRIPTION
This is a full-time position preformed at a customer location. As Training Center / Laboratory Support system administrator on our team you will provide support required to operate and maintain all hardware and software in compliance with established policies required by the customer for their production and training networks. As well as responsible for establishing and maintaining user accounts and help desk functions for staff and students.
RESPONSIBILITIES:

• Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution;
• and providing support for implementation, troubleshooting and maintenance of IT systems.
• Experience managing the daily activities of configuration and operation of IT systems, to include user accounts and workstations.
• Experience installing and maintaining computers, including tablets, laptops, or desktops
• Experience assisting users in accessing IT systems.
• Experience providing support for the dispatch system and remaining involved in the resolution process.
• Experience configuring and managing LINUX, UNIX, and Windows operating systems and installing/loading operating systems software, and troubleshooting.

Individual Capabilities/Experience Desired:

• Experience with:
  • Microsoft Exchange 2013 and 2016
  • User Activity Monitoring (UAM)
  • IBM Big Fix
  • VxRail
  • MS SharePoint
  • MS Active Directory
  • MS Windows Desktop Computing
  • Remote Desktop Management
  • MS PowerShell Integrated Scripting Engine (ISE)
  • MS Office (Outlook, Word, PowerPoint, Excel, Project, Access)
  • Adobe Professional
  • Adobe Creative Cloud
  • Blackboard
  • Avaya phone systems
  • Cisco phone systems
  • Skype for business
  • New software and systems as the networks evolve

QUALIFICATIONS:

• Bachelor’s degree or advanced degree in computer science, information systems, engineering, or other related discipline.
• At least 5 years of systems admin experience.
• A high school diploma or GED plus 10 years of systems admin experience would also be acceptable.
• Must meet DoD Directive 8570 IAM Level 1 requirements (Security at a minimum).

 

Halcyon Days Consulting, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.