Job Description:

We are currently seeking a data entry clerk to join our team in Indianapolis, IN. This candidate is expected to have the ability to comfortably interact with customers and staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of accountability and confidentiality, which are crucial to this role.

Responsibilities:

• Excellent customer service skills
• Review technical reports for deficiencies or errors and contact technician to clarify incompatibilities
• Ensure all formal reports and invoices are emailed/mailed to customers on a daily
• Maintain customer's confidentiality and satisfaction with professionalism
• Maintain communication among employees, ensure all employees are following proper protocol
• Prepare reports and correspondence between office staff and customers
• Update customer and account information on an ongoing basis
• Ensure file record keeping is organized on the server
• Sort incoming mail, faxes and deliveries for distribution
• Provide exemplary communication with professionalism between all departments and clients
• Prepare memorandums and correspondence between office staff
• Strong computer skills i.e., Microsoft Office
• High degree of accuracy and attention to detail
• Excellent interpersonal, written, and verbal communication skills
• Other duties may apply

Ideal Skills and Qualifications:

• Computer literacy
• Strong customer service skills
• Decision making, planning and problem-solving skills
• Time management
• Communication skills
• Attention to detail
• Well organized

Thank you to all those who apply, only qualified candidates will be contacted for an interview.

Job Type: Full-time

Salary: $42,600.00-$53,000.00 per year

Benefits:

Dental care

Extended health care

On-site parking

Paid time off

RRSP match

Vision care

Experience:

Administrative experience: 2 years (preferred)