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1 Information Center Attendant Job in Goshen, IN

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Greencroft Communities
Goshen, IN | Full Time
$38k-48k (estimate)
3 Weeks Ago
Information Center Attendant
$38k-48k (estimate)
Full Time 3 Weeks Ago
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Greencroft Communities is Hiring an Information Center Attendant Near Goshen, IN

Job DescriptionThe Info Center Attendance will provide guidance to visitors and callers to Greencroft Goshen residents, and Greencroft Goshen team members. Also function as the point of contact for all resident medical emergency calls for Goshen and Middlebury campuses. The Info Center is hub of Greencroft Goshen Campus and operates 24/7.
Duties Include
  • Promptly answer the switchboard dispatching calls to proper extensions and/or take messages and relay them as soon as possible. Find answers to questions or direct them to the proper team member.
  • Report campus resident & business phones needing service and/or repair. Report any 911 computer problems or switchboard console alarms to the Communication Specialist.
  • Coordinate and distribution or work projects at the Information Center.
  • Oversee training of team members for Information Center responsibilities and emergency protocol.
  • Serve as an office concierge for all departments on campus. Be flexible to handle last minute requests for secretarial functions (i.e.: typing, copying, collating, faxing, etc.). Complete and submit any work orders as requested.
  • Maintain schedules for use of public rooms.
  • Be familiar with the office machines, read all manuals. Know safety guidelines and abide by them at all times. Assist others in operating equipment. Report any malfunctions to the supervisor immediately.
  • Receive and relay information relative to any and all nursing department shift call offs. Document the same according to Greencroft Goshen procedure guidelines.
  • Receive, sort, forward, transfer, and distribute resident and team member mail in a timely manner as outlined by the US Postal Service regulations and by Greencroft Goshen protocol.
Job Requirements/Qualifications
  • High school diploma or equivalent.
  • Switchboard or clerical experience preferred.
  • Strong Ability to work with residents.
  • Handle medical and non-medical emergencies efficiently, effectively and accurately
  • Handle multiple tasks effectively. Ability to make decisions in emergencies.
  • Pleasant, congenial, dependable, cooperative and use proper telephone etiquette.
  • Technical skills in operation of various information systems, including word processing, data entry
  • and switchboard services.
ScheduleVaries
All shifts
Weekends as needed
BenefitsMedical/Dental/Vision
Voluntary Life
403(b) with employer match
PTO program
Additional Benefits AvailableContact HR with questions, (574) 537-4209.

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

05/16/2024

EXPIRATION DATE

06/05/2024

WEBSITE

greencroft.org

HEADQUARTERS

WALNUT CREEK, OH

SIZE

500 - 1,000

FOUNDED

2002

CEO

LEVI TROYER

REVENUE

$10M - $50M

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The following is the career advancement route for Information Center Attendant positions, which can be used as a reference in future career path planning. As an Information Center Attendant, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Information Center Attendant. You can explore the career advancement for an Information Center Attendant below and select your interested title to get hiring information.