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CUSTOMER SERVICE AGENT
H H Omaha, NE
$33k-42k (estimate)
Full Time | Restaurants & Catering Services 11 Months Ago
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H H is Hiring a CUSTOMER SERVICE AGENT Near Omaha, NE

Job Overview – How You’ll Contribute:

Come work for the #1 Customer Experience Team in the Omaha Metro Area with the H H Group as a Customer Service Agent. Pay is $15 per hour. You will be working in a fun, positive environment while handling incoming phone calls, including setting reservations and general assistance, for our Service Department Customers! 

  • Complete incoming and outgoing phone calls to confirm Customer reservations and provide service reminders.
  • Update Customer information in programs.
  • Assist Customers with providing past service history reports.
  • Growth opportunities available!

The schedule: Rotating hours of 7am-4pm, 8am-5pm, 9am-6pm and rotating Saturdays.

Qualifications – What You Need to be Successful:

  • High school diploma or equivalent is required.
  • Excellent communication and Customer Service skills.
  • High energy partnered with a positive attitude.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Detail oriented.
  • Desire to grow, learn, and advance within the company.

About H H Central Support – Customer Experience Team

  • Office is located in the heart of Aksarben Village (walking distance to UNO).
  • Business Casual Attire (this means jeans).
  • Secure access to covered parking garage.
  • Daily games for cash prizes, based on performance.
  • Career Growth plan available.
  • Quarterly Team Outings.
  • Team Vision Meetings.
  • Vibe Check Wall.

How to apply: Please visit our website, www.joinhh.com or quick apply by texting joinHH to 25000.

Contact: For questions, please email wwoodfork@hh.group. 

 What We Offer - Why You Want to Work With Us: 

Our Mission: We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all.

Benefits:

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Long-Term Disability
  • Life Insurance
  • Accident Coverage
  • Critical Illness
  • Flexible Spending Account
  • 401k with Company Match

Company Provided Benefits:

  • H H Paycheck Safety Net (Short-Term Disability)
  • H H Paid Group Life Insurance ($15,000) 
  • H H Paid Maternity Leave
  • H H Parental Bonding Leave
  • Employee Assistance Program

Paid-Time Off (PTO):

  • Available at day 90 of employment
  • 6 Paid Holidays, without a waiting period
  • Paid bereavement leave available

Discounts:

  • Vehicle & Motorcycle Purchase
  • Parts & Service
  • Detailing
  • H H Shine Shop
  • Apparel & Parts (Harley-Davidson)
  • Appearance Shop

Causes We Care About:

  • American Heart Association
  • Avenue Scholars
  • Boys & Girls Club of the Midlands
  • Nebraska Humane Society
  • Open Door Mission
  • Support Omaha Metro High Schools
  • Project Harmony
  • H H Driving Good Foundation https://www.drivehh.com/driving-good/

About the H H Group - Who We Are:

We are a company that provides a Best-in-Class experience that includes, promotes, and celebrates the diversity within our company and community.

Best-in-Class is our mission for ALL Customer and Associate experiences at H H. We do this by utilizing our hospitality and leadership guiding principles to continually develop ourselves to perform at a high level. We are looking for new members to join our Best-in-Class Team!

H H has been family-owned and operated since 1930 and has had the privilege to serve the Omaha/Lincoln Nebraska and Springfield, Missouri communities. H H offers career opportunities with the following brands – Chevrolet, KIA, BMW, MINI, Jaguar, Land Rover, Chrysler, Dodge, Jeep, RAM, and Harley-Davidson.

A post-offer driving/criminal background check, as well as a drug screen, back screen, and physical, will be required.  

H&H Automotive LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, H&H Automotive LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$33k-42k (estimate)

POST DATE

05/21/2023

EXPIRATION DATE

04/25/2024

HEADQUARTERS

TUSCALOOSA, AL

SIZE

<25

FOUNDED

1974

CEO

HENRY H SULLIVAN

REVENUE

<$5M

INDUSTRY

Restaurants & Catering Services

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If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Agent job description and responsibilities

A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.

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Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.

01/18/2022: Florence, SC

The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.

12/23/2021: Madison, WI

Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.

12/18/2021: Alexandria, LA

Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.

01/19/2022: Gary, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Agent jobs

Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.

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With customer service, customer support and customer experience, required.

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When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.

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Agents must be trained and mentored to develop a positive approach towards handling customer queries.

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A customer service representative must be a good listener.

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Step 3: View the best colleges and universities for Customer Service Agent.

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